Waze Carpool

This app is really good for short distances, as the rates are as per distance and they are very low as compared to the Uber pool rates. It's also easy to find drivers along the way for me (I am a rider). But for some people, because of the location of their house, it might not be as easy to find a ride. This app is a driver friendly app, so riders are expected to walk a bit to reach the driver's route. These walks might be too long, if the location of your house or office is off the highways or the main roads. So, you might have to walk a longer distance to reach the ride, which might be inconvenient (sometimes it tells you to walk 1.2 mi). But you can talk to the driver to see if he/she can pick you up. My house and work place are on the busy streets, so I get plenty of drivers.

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I honestly thought I would love this app. Upon downloading it I’d already received $30 in Ride credits and found many drivers who matched my route. I thought I had hit the carpool jackpot. Until it actually came to using the app. You have to send requests to drivers on the same route as you, with a time and pickup/drop off spot that are convenient. The first time I sent a request to a driver 2 days before I needed the ride. The driver declined the request. Ok, surely I could contact the other matches. None have responded. I checked their profiles, and it seems all of the drivers who I have matched with (including the one who rejected riding with me) are new drivers themselves and are either inactive or not really ready to ride other people. Even as I tried changing my route destination to get more available drivers, 90% of the drivers just didn’t respond to my request at all. It’s been 2 weeks since my last request. I now feel discouraged to ride with WAZE since the ride credits will expire soon and I have not been able to communicate with a single driver

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The app is good in helping people match with each other. However, the app is trash because recently they have been catering to the driver only with further away walk-to locations for the rider. Before, I only had to walk 5, maybe even 10 minutes to the location it says to meet the driver. Now, I’m seeing more often 20+ minutes of walking. Also, the map is inaccurate so it will say the walk is only 8 minutes but when you actually map it out it’s an hour and 20 minute walk. And some drivers won’t meet outside of where the app tells you to meet. The map also will change the location to meet with the same driver when you match at different times. Meaning you will never meet at the same location as before which makes no sense. I’ve also mentioned this to their “customer service” but was met with a very lazy and u resolved answer. It will even tell the rider to take a bus the remainder of your location which defeats the entire purpose of carpooling. Please get it it together.

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I downloaded this app in January, 2019. Been checking faithfully to join carpools, sending inquiry messages regularly (as many as 30 per week since the app recommends you ask daily for rides). Have gotten only a single response in nearly 9 months and that was “no, I don’t go that way - not sure why Waze Carpool indicated I did.” I even set up a group seeking other riders in hopes of establishing a new carpool. Nada. Zip. Zilch. I don’t entirely blame the app; those seeking riders could be more responsive to those of us seeking drivers. But the algorithm the app uses to “match” drivers with riders doesn’t seem to be entirely accurate either. So, after nearly 9 months of use, I am deleting the app and counting it a lesson learned, albeit a disappointing one. I do not typically use “social” apps, but now I know the “networking” aspect of social apps is entirely dependent on the willingness of its participants to actually NETWORK, making this apps daily reminder to ask for rides... worthless. Forced to give the app one star to post this review, otherwise would have rated it NO stars.

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I have been using Waze Carpool for about half a year now and it was fine until that huge update on February! It made the app worst, it was the worst you will just get frustrated everytime you use it! Let me tell you why 1. Before it matches you with drivers walking distance from your house or your destination. Now it will match you with people at least a half a mile away from your house and will drop you off half a mile away from your work. 2. I already have 2 regular drivers who I carpooled with most of the time and even them hates the app, why? We can’t see each other anymore after the update, it just matches you with new people, we, the one who have been using the app for so long, they want us to became their guinea pig, they matches you with new people every single day. 3. You get pick up at stupid pick up points like for example there was many times it wants me to get pickup at a location two blocks away from my house when the driver would pass by my house first before the pickup location 🤷🏻‍♀️🤦🏻‍♀️ 4. There is always “internal errors”. Opening the app errors. Accepting the ride offer errors. Sending a request error. Messaging error. Submitting a review error. Even emailing them also has error, you complain but they give you like general message that has been copy paste from FAQ. No matter how cheap and efficient this is, if it keeps being a problem and a frustration everyday, its not worth it to use it.