Vueling Airlines-Cheap Flights

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If you want to get to your destination on-time, or ever for that matter, do NOT book Vueling. Flight gets delayed, you wait around with no explanation, then it’s gets cancelled. Our flight was later rescheduled to the next day as no other flights were available; still with minimal to no explanations other than “technical difficulties”. Eventually you follow a lady who is representing the airline (that has no info) other than to voice that she was supposed to be off work an hour ago, to go collect your luggage and board a bus that then takes you to an over night accommodation located 30 minutes away. A prepackaged meal (bread, rice, cheese, & water) is provided. Bus will return to take passengers back to the airport at 2pm, yet the hotel demands you be checked out of their rooms at 11am; therefore you just sit around in a hotel lobby waiting & waiting. The other option was to book an entirely different airline that had No direct flights, or anything else departing within the next 6-8hrs and then you can fight the airline via their customer service for a refund (good luck).

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Bizarre. Not sure how to write that in Catalan. Checked in online from Barcelona and since we did not bring our printer with us I opted for boarding passes on my mobile phone. Got a text instantly, one for me and one for my wife. These are supposed to be a link of some sort to actually get the passes. But the link doesn't work. I tried the link option to "preview" our flight tomorrow morning. The preview actually shows that that flight today already landed. Nice to know but our flight is tomorrow. So I went and installed their app. Had to enter all the info since the link doesn't link to anything. I got to see boarding passes for us--hurrah! But how to save them for use at the airport?? Hope my screen shots work! Then I found that Vueling emailed what they called boarding passes. Of course they're not Boarding passes at all! That's when I figured I'd had enough Vueling nonsense. So much for the convenience of an electronic boarding pass!

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We flew Vueling yesterday for the first time. WORST check in experience ever. Checked baggage is half price if booked online. Easier said than done. It took two hours on three different devices to achieve this. Now, checking in online for our return trip, same problem, cannot book or pay for checked baggage. Your contact number is a joke, some generic number that books multiple airlines. Needless to say, they couldn’t help. We called five times(twice they hung up when we mentioned Vueling), the last rep even said Vueling changes their baggage policy all the time? So while we will more than likely have to pay full price for our bags on our return flight, we most certainly do not have to fly with Vueling again. Which we won’t.

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Check in was terrible. Most of Maxine’s did not work to print ticket to attach to bags. Long wait to get on plane. Sat an hour on tarmac while some maintenance issue was addressed. Unfriendly staff. They lost my luggage. Finally found place to file lost baggage claim. Was supposed to arrive the next morning yet after waiting all day and calling to ensure they had my correct info they still did. It deliver my luggage. Called in the evening again and no one ever picked up the phone after over half hour waiting on hold. Still no luggage a day and a half later and no way to reach anyone. Would have preferred to pick it up myself but can’t reach anyone at this point. Not a good way to start vacation without clothing.

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I downloaded your app to my current iPhone (to quickly check if flights were available) setup an account then, opened laptop,went to your webpage , logged on to your site. Picked my flights to Spain (one for mom and myself) but, when I reached the part (after credit card info entry and confirm) I came to a window that said "continue" a little red window with a phone number came up. I tried logging out then using another credit card, still nothing. Went through Ryanair without problems instead.