Ryanair

We use Ryanair several times per year due to my LOVE of discount travel. With the exception of one REALY inappropriate attendant, the others have all been absolutely lovely. Almost 3 years ago, I was forced to pay approximately $40-$60 for a checked bag due to it being 2 kilos over the weight limit, not a problem. Ryanair lost that bag on a flight between Barcelona & Malaga. After spending hours adding the lost items to their website (twice) and spending approximately$70+ every time I mailed correspondence to Ryanair, they still have not reimbursed me for my belongings. It still makes me angry every time I open their app.

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Absolutely horrible airline/service. I tried checking in on my phone two days before and then 1 day before and it gave me the same message saying that I had to print the boarding pass at the airport. So I went to the airport to print it and they said it cost €55 to print it. That makes no sense because they didn’t say anything about a fee online. Therefore, I explained this to the manager at Nice Airport and he was so rude to me and said I had 1 minute to pay because he was shutting down the boarding process. So I ran through security to my gate, only to find out that the boarding process has not even began and our flight (without prior knowledge) was delayed. I am sitting here waiting for the plane (FR 1959) to leave Nice and arrive in Dublin. However it is 9:35 (the time the plane is supposed to leave) and we haven’t gotten any word when we might leave. I am disappointed in the flight, the airline, and the staff. The manager at Nice was so rude to me and I never want to fly RyanAir again.

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They can say “Paris” but it’s an airport 60 km away! You lose all your money too! Also they say no bags are included and when you check in you have two bags included one small one and one of 10kg, you can get confused and buy another bag and lose that money too! I lost in total 130 Euros and Teo flights that would be useless as this takes me super far (I know I should have checked the arriving and departure so it’s not completely their responsibility despite they use the marketing like this for tourists that are not aware like me! I place 2 stars instead of 1 cause the checkin and app are good to use and easy! However I will not chose this tricky airline again use Vueling or Transavia! I gues Raynair makes money fooling unaware tourists. Absolutely no reimbursement of anything CAREFUL

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Update 3.75.1 has rendered the app unusable (iPhone 6 iOS 12.4.4). It stalls and then crashes within 1 minute. I have contacted Ryanair support but nothing seems to have been done. I’m sad because this was a 5 star review but now only 1 as the app just doesn’t work. If they fix it, I’ll update this review. Old review: I have been flying Ryanair for many years. There have been rough times with them in the past (as it is with most airlines), but I have been most impressed with their new direction over the past year or so. This app shows that they are serious about keeping their customers and keeping them happy. It is easy to search, choose, and book a flight using only the app. You can get your boarding passes and keep them on the app or onto Apple's wallet. Checking flight status is quite good, but I'd prefer to have push notifications of when a flight lands or takes off. Otherwise, I have been impressed and content with this app. It doesn't tax the memory of my phone, it is simple, functional, and quite easy to use. Thank you all for keeping this app a top notch app.

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Absolutely disgusted with this <Expletive Deleted> airline. Firstly, the fairs they advertise are only true if you are only traveling with the cloth on your back. If you have a bag of any kind they will have a way to <Expletive Deleted> you. I had a check bag so, pay a little more for that up front, ok fair. Oh, no, no, they make sure that you bag is over wait because over wait limits are lower than any airline in the industry. “Well I just won’t check a back I’ll just take a carry on.” Nope! They will <Expletive Deleted> you on that too because they have 10kg (22lbs) limit on that and trust me that is a lot less than you think. I was only flying to from the UK to Ireland and back and by my return trip, between baggage that I supposedly paid extra to have but they still found ways to charge me for and the hidden check in penalty, they had <Expletive Deleted> me for ~€120. Oh yeah, and the quality of the planes themselves are the worst <Expletive Deleted> thing I have ever seen on an airline ever. Never Again. <Expletive Deleted> this airline. <Expletive Deleted> them, <Expletive Deleted> them in their <Expletive Deleted> ear!