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Uber Eats: Order Food Delivery

(1 564 717)
#3 in Food & Drink
Price
Free
Category
Food & Drink & Lifestyle
Last Update
Jan 13, 2020
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Uber Eats: Order Food Delivery

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

1 564 717

Avg rating,
total

⭐4.8

Description

3054 chars

Find Food Delivery For Your Budget<br><br>Hungry? Order restaurant food easily with the Uber Eats app. Track your food order in real-time. Get your food delivered by delivery people to your door using the Uber Eats app. <br><br>FIND YOUR FAVORITE RESTAURANTS<br>Browse nearby restaurants and search for food by cuisine, restaurant name, dish or meal. Choose from a variety of food to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order food using the Uber Eats app now.<br><br>SIMPLE ORDERING<br>Pick your food order from any menu and add it to your cart with a few taps. That’s it.<br>Order food to be delivered by delivery people as soon as possible<br>Or, schedule your food order in advance for a delivery person to pick it up later. Your choice!<br><br>ORDER AHEAD, PICKUP, OR DELIVERY<br>Now you can also order food for Pickup and Order Ahead instead of just Delivery. Select Pickup, add food items to your cart, and go to the restaurant to get your food. Ordering food for pickup is a convenient way the Uber Eats app adds choice to your life.<br><br>EASY PAYMENT<br>Pay easily with a credit card or Uber Cash. Add a different card easily. <br>Enter a Uber Eats promo code to redeem a discount on your food order.<br>Tip easily in the app. No cash needed for tipping.<br><br>REAL-TIME ORDER TRACKING<br>Track your food order on a map as it heads your way.<br>See the estimated delivery time to your address.<br>Get notified when your order arrives.<br><br>RESTAURANTS INCLUDE: <br>McDonald's, Subway, Popeyes Louisiana Kitchen, Starbuck's, Five Guys, Panda Express, Denny's, Jersey Mike's Subs, T.G.I. Friday's, Hooters, Sonic, Red Lobster. Firehouse Subs, Moe's Southwest Grill, BurgerFi, Tropical Smoothie Cafe, Boston Market, Qdoba, Steak 'n Shake, The Halal Guys, Anthony's Coal Fired Pizza, Tijuana Flats, Church's Chicken, White Castle, McAlister's Deli, Jack in the Box, On The Border, Fatburger, Romano's Macaroni Grill, Famous Dave's Barbeque, and more.<br><br>AVAILABLE INTERNATIONALLY<br>Join the thousands of others in your city who use the Uber Eats app to order from their favorites restaurants and schedule delivery<br>Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, India, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States, and more.<br><br><br>Visit ubereats.com for more details!

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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

ufjsafhajs105
Jan 18, 2020

First of all, if you haven’t placed an order yet with Uber Eats make sure you use the coupon above to get $10 off your first order! Enter it right before you request an order in the promotions tab. Might as well try it out since it probably won't cost you a thing! The app is easy to use and intuitive, much more so than other food delivery apps I’ve used. It’s amazing how quick and seamless the entire process is. The average delivery takes around 30 minutes, and if available, instant delivery is even faster. I’ve had some orders deliver within minutes. The restaurant selection is really good, and the app does a good job of narrowing down what kind of cuisine you want. Sometimes the selection choice is actually overwhelming. They do narrow the choices down by providing their top picks out of all restaurants. And then they narrow it down even further by showing top meals for each restaurant. I like that it shows ratings for the restaurants, something that other food delivery apps don't do. I usually only pick restaraunts with 4.6 rating or above. Otherwise the food is usually a disappointment. That said, I’ve discovered a lot of new restaurants in the city just from using Uber Eats. So far I’ve used Eats in San Francisco, Chicago, NYC, Toronto and it’s been great every time! Overall you should definitely give it a try, especially with the $10 coupon I gave you!

MackKaur
Jan 19, 2020

First of all, if you haven’t placed an order yet with Uber Eats make sure you use the coupon above to get $10 off your first order! Enter it right before you request an order in the promotions tab. Might as well try it out since it probably won't cost you a thing! The app is easy to use and intuitive, much more so than other food delivery apps I’ve used. It’s amazing how quick and seamless the entire process is. The average delivery takes around 30 minutes, and if available, instant delivery is even faster. I’ve had some orders deliver within minutes. The restaurant selection is really good, and the app does a good job of narrowing down what kind of cuisine you want. Sometimes the selection choice is actually overwhelming. They do narrow the choices down by providing their top picks out of all restaurants. And then they narrow it down even further by showing top meals for each restaurant. I like that it shows ratings for the restaurants, something that other food delivery apps don't do. I usually only pick restaraunts with 4.6 rating or above. Otherwise the food is usually a disappointment. That said, I’ve discovered a lot of new restaurants in the city just from using Uber Eats. So far I’ve used Eats in San Francisco, Chicago, NYC, Toronto and it’s been great every time! Overall you should definitely give it a try, especially with the $10 coupon I gave you!

b.phli
Aug 12, 2019

I understand the frustration with ordering & waiting for food and then there’s something missing! However, most of the time, missing items are not the Uber driver’s fault. The driver’s app is limited in what is displayed regarding the customer’s order and sometimes drinks do not even show up. The restaurant workers, who have full access to the order details, will often prepare the order and seal it or tie it up by the time the driver comes to pick it up and we’re basically going on their word that the order is complete. And over time we learn to ask if there are any drinks with the order because the driver’s app often leaves them off and the restaurant workers might forget. Sometimes there is a long wait at the restaurant to pick up the order because the customer’s food is not ready and some drivers might cancel due to excessive wait times because they are losing money while waiting 20 minutes for a customer’s order to be prepared (and that is a very patient driver!). I cannot speak on the technological issues on the customer’s end, but drivers have their own share. However, I can say that Uber is constantly making updates and improvements on the drivers’ end. As with anything, there will be issues, but overall, Uber is doing a great job at resolving the ongoing problems with the app.

Jbarkley13
Sep 24, 2019

The biggest problem I have with the app is that when you open it, it does not default to your current location. It defaults to your last location where you placed an order. This makes it easy to make the mistake of placing an order for food that may not even be in the same city as you. Not a big deal, if the cancellation policy wouldn’t allow the restaurant to charge you full price for an order that you know you will not be able to receive, irregardless of how fast you realize your mistake and cancel the order. I cancelled an order IMMEDIATELY as it was placed because I noticed my mistake as the app was placing the order. It charged me full price for my order even though I cancelled within 2 seconds of the order being confirmed. When I called customer service, they were able to see that from the time I placed the order until it was officially cancelled was 12 seconds. They said the restaurant was already preparing my food. Give me a break...They ended up giving me a refund as a “one time courtesy”, but I was told they would never extend that courtesy again. Simply ridiculous. The app should always default to your current location, or at least verify your address is correct when placing the order. I realize the mistake was my own, but why am I seeing menus from restaurants in another state when I open the app??? Please fix this....

mindysuec
Dec 20, 2019

If you are hungry, DO NOT USE this app. I have had problems in one form or another with every single one of my orders. Most recently, I placed an order for a nearby restaurant while I was at work and unable to leave. After waiting for the order to be completed and picked up, I received a call that one of the items was not available. Instead of canceling that item they cancelled the entire order and when I went to the help section to contact customer service, I was shown a standard message with no one to reach out to. I then re placed the order and had to wait for a new delivery driver to drive across town, wait for the order to finish being prepared and then delivered. 2 hours later I received my order with no apology or credit. In addition, I was not able to order the ingredients that I wanted because there are no comments section and they did not have all items that are in stock listed. My order was from Subway which is only a block away, next time I will just order Jimmy Johns directly so I at least know that I will get me food and not have to wait around for hours. Update after response from UberEats: You do not value customer input. There is no section on your app to reach out to customer service, I tried for an hour to find a way to reach someone before moving on with day. The only way I was even able to hear from someone was by posting a review. I have never been so appalled by such a lack of customer service in my life.

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About Uber Eats: Order Food Delivery

Developed by Uber Technologies, Inc..

Uber Eats: Order Food Delivery is ranking in   Food & Drink & Lifestyle

Last update was at Jan 13, 2020and the current version is 1.223.10001.

To see all other keys and revenue click here 1058959277

Uber Eats: Order Food Delivery have a 1 564 717a user reviews.

Uber Eats: Order Food Delivery was released in the App Store. It is developed by Uber Technologies, Inc., who have also released the following apps.

Uber Eats: Order Food Delivery has 1 564 717 user reviews.​

Uber Eats: Order Food Delivery has an average rating of 4.8. ​The latest version of Uber Eats: Order Food Delivery 1.223.10001​ ​​was ​released on Jan 13, 2020​.

You can download Uber Eats: Order Food Delivery ​here

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