Toyota+Alexa

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I have a 2019 RAV4 and was very excited to see the Alexa app. I have been more than a bit frustrated trying to get it to work consistently. What I found is that after starting the car I have to unload and reload the app to get it to work. It appears to be a problem with the microphone - it requires a reload in order to work. If I use the phone I have the same problem - after ending the call I have to unload/reload the app to get it to work again. Once reloaded it works fine - until someone calls or I restart the vehicle. This is something that one would think could be fixed, but apparently it is not a very high priority. Hey Toyota - making this work smoothly may help you sell more cars - if that’s important to you.

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2020 Tacoma. Got the app connected but couldn’t really get it to work. Granted the app doesn’t state it is compatible with the Tacoma. This is actually not why I am rating it low. At least with the new infotainment system, if I had the app installed and not even running, my phone connected via Bluetooth tooth wouldn’t pause the music after 30 seconds or so. I would have to go in and restart the music. If I delete the app, problem goes away. Install again, problem recurs. This type of bug ticks me off so I will not be reinstalling this app. Super annoying. Easy enough to work around but lame bug none the less. Maybe I need to wait and see if it gets updated for Tacoma. The Tacoma says it is compatible but the app itself doesn’t.

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I bought a brand new, fully loaded RAV4 Limited, and I was initially excited that I could use Alexa in my vehicle. I am still waiting for my license plates, and I have already given up on the Toyota+Alexa app. It is rare that I am able to use Alexa- usually when I announce her name, nothing happens. When she does respond with “listening...” she does not hear my command. Sometimes...unfortunately infrequently, it works. But so rarely that I have given up on it. For such a quiet hybrid car, you would think Alexa would be a welcome addition - but the frustration is too much. I no longer even try.

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It works maybe once out of 100 times. I would like it if only it did what it should. I have deleted app and installed again several times. Waste of my time. I am editing my review. It is now worse than ever after having it for several months. Can Toyota please update so it will work?? Another update. Had app checked when I went in for service. Don’t know what they did but now will not do anything when I talk to Alexa. Toyota will you ever fix this? So not happy.

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I was really excited to see that my 2019 RAV4 had Alexa but disappointed that it doesn’t work properly. I have everything turned on and followed the instructions to a tee but all it does is sit there after I ask something. I read the other reviews I feel that getting it to work by reloading each time is not very convenient and a little ridiculous. Toyota needs to fix this.