Round Table Pizza Rewards

I love pizza, and round table is among the top shelf regarding pizza restaurants. Their app I’ve found is too slow to load at any part of my interacting with it (on WiFi). However, what’s most disappointing was that I can’t just select a pizza size then toppings, I was only able to choose from pre-selected specialty and premium options. I never order those, I will always “custom” my order and found no way to do so within the app...

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The location nearest to me does not work in the app. The second closest allows for the app but no matter what the address is not valid. Any address. A google maps address self populated on the website but doesn’t work either. It’s like the development team stopped getting paid and went somewhere else part way through setting it up. Why does the website and the app need separate accounts? They send the same junk emails. This is a poorly designed app because there’s no actually functionality for it in regards to ordering. The same goes for the website. Isn’t that the point of all of this? Why wouldn’t I just google where the closest one is located? I don’t want to call. My order is less likely to be messed up if it’s in writing. I should be able to schedule the order too. How does this possibly have such a high rating? No one followed up with my email either.

This is a pretty straightforward delivery app. Easy to navigate and easy to understand. The rewards program looks good too, though I haven’t used it yet. The one thing it could really use is a “notes for the driver” section that would print onto the receipt. I live in an apartment complex with several buildings, and my building can’t be driven to. I’d like to be able to leave the driver a note about where to meet me.

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Glad I read the reviews before creating a profile and signing up for rewards. Explored as guest first and looked for my closest RT which is two blocks away, and it was not in the order screen. There's a separate locations screen which DOES have my closest RT, but apparently they're not participating with the app yet, or they're waiting for it to go live for them. The closest one that is participating is 30 minutes away. Read past reviews and saw the same issue going backs months if not longer. Hopeful that all their franchises will start participating in the app soon a Rate is my favorite pizza chain. Until then, 1 star.

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I recently went to round table and placed an order over $110, and was only given 15 points specifically telling me that I Donely spent $15 that is definitely not true as I have the receipt that shows that. I would not recommend this app for the rewards as you don’t get wet they promise. In addition, the ordering functionality is not usable for someone using the iPhone screen reader voiceover. Most of the app works, however customizing a pizza is not usable with the voiceover screen reader. Any errors in the dictation of this review are the sole responsibility of Siri