Revel: All-Electric Rides

I live in Brooklyn and I own a car. But this app and the scooters just makes living in this great borough even better. It’ll result in me using my car less. The app is well done and super easy to use. The scooters are easy to maneuver as well. Whoever complains about these scooters blocking their parking space has to chill. They’re parked sideways and don’t take up much space. Also this is not the same type of overkill such as citybikes for example. My issue with the bike racks on every corner in Brooklyn is much bigger than the revel mopeds. I’m all for easy and cheap mobility and this just makes a ton of sense. Way to go New York.

Using this service around 6 months, so much fun, amazing service Even sometimes taken my wife with me to explore together neighborhood. People are complaining about broken mirrors, crack on helmets, missing cell holders, look, you are basically complaining about each other, who is damaging all this items, I used to start with this guys, everything was brand new and nice. So just be just careful with scooters and items. If you not sure sure about your driving skills , revel offers you opportunity to get a free riding course , go for it.

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There is no navigation options and the scooter is both too slow for certain streets and too conspicuous to be ridden on bike paths. Terrible customer service as well. Got turned around riding this (my fault) and had to get on a bike path to get back into the city. Got charged a $25 safety fee to have the account suspension removed. (Along with the $40 cost to ride and push the scooter back into the city) The account was put back on suspension (haven’t ridden it since paying the $25 fine) call in to ask what was happening with the account. “Customer Service” states that the account is suspended I ask for the $25 back then they say sure then end the call. Revel then calls back to say “yeah, the account is going to stay as is just wanted to let you know. You can call back later.”

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I was excited about the potential of this service when I saw these scooters in my neighborhood. This could be a great alternative to car2go. I downloaded the app and went through the signup process, handing over all of my info and a photo of my id, only to arrive at the final step of registration to see there’s a $19 sign up fee. Not only if the fee excessive considering other competing services allow you to sign up for free, it’s deceitful that I gave them all of my info before being disclosed of this fee. It’s a bad sign as I wonder what other kind of fees are going to be hidden if I were to start using this. Advice to app developers: get rid of this silly fee, or be honest about it upfront.

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Seemingly overnight a plethora of rental scooters has taken over Queens and Brooklyn. People ride them on the sidewalk, park them anywhere, frequently taking up much more room than necessary, which eliminates the very little street parking there is to begin with. They also seem to be magnets for vandalism. Despite all this they look fun and I would be willing to try one out. I even went through the process to sign up. I got all the way to the part where you wanted to charge me $19 to run my license. Listen, I get it, you don’t want just anyone riding these things, but I’m not going to pay to rent the scooter and for the check. You wanna check, that’s on you. Don’t nickel and dime me. Final conclusion...these things are trash and bring no value to the community. They should be removed immediately.