RidePATH

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It would be great if you can Introduce a feature to add a smartlink card in PATH app, use the tap and pay/swipe/access the entrance gates at PATH stations. You already have an example very nearby in 14th street metro stations for 4,5,6 lines, where you can add a Mastercard or AMEX card to your mobile wallet like Apple or Google Pay and get through the entrance gates without even needing to buy a metro/PATH/smartlink card and all the hassle around loading and reloading path/smartlink cards and standing in lines when u got to catch a train on a busy day or hour. Please think and improve the application.

Been waiting 6 years for a ‘real time’ feature for Path scheduling. Was incredibly frustrating in the past, especially on weekends, to plan your day around a train departure and then miss it because it came 5 min early and then have to wait up to 30 for the next one. Just the real time option on this app inspires 5 stars from me. Other options are also appreciated, like the saved favorites, though you should be able to save more than one favorite route and then scroll through them quickly whenever wanted.

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The app is quite visually helpful, but it appears to only show scheduled departures. So, where the app says the next train to leave the WTC is a Hoboken train, all too often a Newark train comes in after the Hoboken train, but leaves before the Hoboken train, and vice versa. This is annoying because the trains leave from different platforms, and since PATH does not provide announcements about which train is actually leaving first, this app ends up providing frustration for those passengers who only want to go to Exchange Place. This occurs at least once or twice a week. The app also does not take into account trains that are taken out of service late in the rush hour. So while there may be a 10:12 train leaving on the Newark platform, when it arrives and is marked “no passengers,” you may or may not have time to get to the Hoboken platform and the train that is sitting there, ready to leave. Until PATH IT improves its software to be more accurate, I recommend not bothering to download it, remove it if you already have it, or ignore its information for now, or at least take that information with a large grain of salt. Maybe this app will be useful in some future version.

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Claim: pushes real-time alerts and travel info when you arrive at the station. Reality: pushes the published timetable. Actual arrival/departure times and info about delays are NOT sent. For instance, service was delayed this morning and yesterday, yet the app did not send that info when I arrived at the station either day. Claim: Includes maps of the PATH system. Reality: The maps are tiny and unreadable on a phone and you cannot scroll/zoom. Claim: This is a useful new tool for PATH commuters. Reality: it looks like a high school kid’s coding project and you still need to follow PATHtrain on twitter to get delay alerts. The only positive thing I can say is that getting the scheduled departure times sent to your phone beats watching the departure times scroll sllllowwwwwllllyyyyy across the bottom of a PATHvision screen.

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This app should be much simpler and more intuitive to use. And to top it off, many features don’t work. For instance, when you select a route from the schedule section, the route doesn’t come up. This seems to be a glitch since this feature is highlighted on the advertisements and when you select the route it gets highlighted for a moment but then nothing happens.