Kyte - Rental cars, your way.

I’ve had some terrible experiences with renting cars, in particular I remember waiting in line at Avis for about an hour when trying to pick up a car in Maui that I had already paid for. And at the Seattle airport where the person renting me the car charged without my permission extra insurance. And since I signed it, I didn’t have any recourse thru my credit card company. Anyways, using the Kyte app reminded me of how it felt to use Uber back in 2009, when it was new and the alternative was just taxis. It was life changing. Now I don’t rent cars that often, so I’ll save the hyperbole, but this is soo much better than the current opinions. I just wish they were in more cities.

Kyte got all the little things right. When I first got my car, I was in a rush, my phone was nearly dead, and I was running late. When I got in, there was a phone charger and holder waiting in the dash for me. When I got home from my trip, I completely forgot to refill the car with gas. Turns out, you don't even need to do that with Kyte! They refill the tank and don't charge any surcharges or fees. I had a great experience!

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I saw this app and thought it sounded amazing. I booked a car and got my confirmation email. The home screen showed my upcoming reservation so I assumed all was good. So today I’m waiting to get my car delivered and it hasn’t arrived . I click on the char button where it says there was an issue and my reservation was canceled. I was more than confused at this point as I never had a cancellation email or even a push notification for chat. I called the number and it’s a free google voice number. This really does not seem like a well run organization and chat support could have cared less that they left me scrambling to find another car in SF on Xmas Eve. I’ll stick with apps like Turo or even a more established rental company.

Rented a car with this app for a surf trip over the weekend. Awesome service, the person who brought the car was very friendly and attentive with all my questions about the car. Also, support service was on top of everything when issues with my international driver’s license arose. The car was splendid, clean, without damages or odor. Overall great convenient service, recommended 100%.

This was the best rental car experience I ever had. I ordered the car a day before and the surfer was at my door the next day! The car was super clean and it was incredible convenient not to have to wait at a rental car station. Planning a trip is now so much easier and time efficient! Thank you for this amazing experience. Just completed my next booking.