Postmates - Fleet

A year ago , I was postmate fleet and I have experienced so many frustrating obstacles in delivery foods in a fast pace ; I gave in . For the second time , I started to be a postmate fleet ago ; I am surprised for the improvements Postmates making ; the effectiveness and efficiency postmate app have dramatically improved. Not only for the fleets , but for consumers as well . A partial accident make me feel that postmate is willing to do good and correct its mistakes in a fastest way. A customer order a soda and pizza and when I went to pick up , the app showed only soda . When I delivered to the customer , he asked me where is his pizza . I showed the order on my app . It just showed the soda . I was disappointed just like the customer . In less than an hour , I got a order to deliver two pizza to the same guy who postmate ordered just for him of free charge . I delivered to the guy and the guy surprised and so happy . Everyone make mistakes , the difference is that the company is willing to correct the wrong in s time fashion . I believe postmate will be recognized as a brand really care for its customers . Bravo to the company’s passion in caring for its customers. I am proud to be a postmate fleet .

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Very frustrating to work for 3 dollar pay outs on the weekend is very frustrating to take care of a family the distance you drive from downtown to 15 miles out to the suburb are a driver nightmare frustrating placing an order for customer in a packed restaurant to be told it will be 45 minutes before your order ready is frustrating to the driver and the customer either you cancel the order or you wait either way you lose time money and fuel at one time you could make 110 dollar for 9 trips on the weekend on peak times now you have 10 trips for 65 dollar almost impossible to hit with the distance you have to drive the frustrating of placing order that you have to wait for order not ready by the restaurant because they are to busy to make your order 70 trips to make 550 dollar is untouchable from friday to Tuesday divided that by your gas money you are at a loss I was making 3 dollar a delivery this weekend I park my car and stop delivery to frustrating to continue driver are the face of postmate with the low wage and low hourly wage no man or woman could feed a family with this income I’m sorry I can no longer commit to making money for a company that pays out low wages to its employees and make are life a living hell with frustrating situation this is my side hustle now the pay out is not worth my frustration Postmate please do better with higher wage and payouts a driver that trying to make the company money and feed his family with a respectful wage

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This app is trash. I’ve been a driver for awhile now and I constantly have issues. The help center is a joke... it’s a bunch of Postmates drivers giving you pointers on how to fix technical problems... and when you email the help center I swear it feels like they don’t even read your comment. They just give you a cookie cutter response that never helps or solves the issue. I’ve been emailing them since last night about a delivery that the app won’t let me complete even though I’ve delivered the food. I can’t receive new deliveries because it’s stuck on that delivery. They give me a list of things to try, uninstall and reinstall, check my battery life, internet connection, all of that stupid stuff. I try them, nothing works. When I tell them this they just respond telling to me do the same list of troubleshooting steps. It’s ridiculous. Finally 18 hours later they tell me that the delivery was completed on their side. Ok, that sounds awesome but it’s still showing as a current delivery on my end of the app? I still can’t do anything, but no worries. They tell me to do the same troubleshooting steps, again!!! Haha! Is everyone retarded? They say they have a 24 hour help center with people who can call you if you need it, never happens. Never once got a call even when they say they will be calling. It’s sad when companies treat the people that make them all of their money like s**t. I wouldn’t recommend working for this fascist company.

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Ok so i started doing deliveries again simce the first time I started and tried out a delivery in may had a few problems then but they updated the app now its way more helpful with how to get to the drop off spot after you pickup the deliveries but i ran into a problem last night after 9pm i went done 3 deliveries was planning on staying out making deliveries all night im not working and have no income so im into doin my deliveries uou really hype cause i had something to rely on but soons i finished my 3rd delivery i go to swipe complete and it was taking right away so i had to do it a fews time this also happene with the first two but soons it went thru on the last one they banned my account saying i violated postmates agreement so i emailed them and ask how is that i only did deliveries nothing else and now i can even use postmates they said they will review it but i got nothing but crappy emails that had nothing to do with the situation so thats why i gave it one star because its not good to banned account with out warning and f how you might be violating the terms when all you doin is deliveries if customers service can reach out to me and actually help me and i can go back to making money to make a living i will give it 5 stars and also plz give warnings because i felt my account got banned because the app had a flaw where I couldn’t swipe complete once had to do it a few times and then account banned smh. But

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Postmates is a Scam. Been working for them for a long time now. They will attract drivers with the promise of making money with their bonus. But beware, I once you start getting those bonus they will shadow ban you. It happened to me MANY times. One example: last night I needed 14 runs from 5-9pm to get the bonus. So I’m busy af from 5-8. Non-stop, like crazy. Made 13. And then, magically, my phone didn’t ring for one hour. And I’m in a busy area of the map on their app. In Hollywood. It’s all coding. When you’re about to get your bonus they will either stop sending you orders or they will send you orders that were refused by other drivers, orders that are so far you won’t be able to make that and one more to hit the bonus. Again, that happened to me TOO MANY TIMES. Scammers. I wish someone had money to sue them, but obviously if you’re working for Postmates it means you don’t have much. And that’s how theybtake advantage from their drivers. If you don’t hot the bonus you get paid $3 per delivery. It’s a joke. Also if you need to contact support, GOOD LUCK! You will get an automated email response with a broken link to reply after they don’t resolve your issue. Need to cancel an order because a merchant messed it up? Good luck finding a reason that it shows it’s not your own fault and that you will be punished. I could give a minus 5 stars to this company that treats their drivers like garbage. SHAME ON YOU POSTMATES!