Instawork: Work when you want

You know I’m SHOCKED at all the poor ratings Instawork has gotten! I have experienced the complete opposite with this app! Let me tell you, it is AMAZING! Once I started my first gig, I just kept continuing accepting gigs. Of coarse you start from the bottom and work your way up the pay rate. That’s just how life is! You might get paid $17-$25 for the first couple gigs, then you’ll start to see the $25-$49 per hour gigs once they seen you worked for it. That’s in any job! And if your not serious of coarse they will not take you serious! Everyone has to be accountable for there actions here! It seems like everyone that’s writing a review about the deactivation is just blaming the app! Look we are all adults here! Be accountable and your deactivate wouldn’t even happen geesh! Anyways I love this app, yes there are a few things they can change about it but doesn’t everyone start from somewhere? ALL AROUND GREAT APP! GREAT CUSTOMER SERVICE, GREAT EMPLOYERS, & GREAT JOB! SPECIALLY GREAT PAY! Your buggin if you think differently!

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Ok first of all. I’m reading complaints from people and they are still putting 5 stars. I wish people would rate accordingly so they can fix the things that are wrong with the app. Second of all there are waaaaaaayyyyyyyyy too many people on the platform and not enough jobs. When a gig comes up it’s gone with in seconds and to make it worse the app has difficulty showing the available gig when it pops up. I’m not sure why that is. When I click on earnings or any other tab the information pops up right away. But when I try to see open gigs it can take anywhere from 1-5 minutes to open and by then the gig has been taken. The way they rank people and give certain people priority is really unfair. Also note you are an independent contractor which means they can work you your entire shift without giving you a break or meal break. A lot of the companies take advantage of that they also lie in the add and say free parking and meals provided a lot of that is untrue setting you up for failure. They also have it so other Instawork peers can rate you which I also think is unfair because people can lie to get you off the platform so they can have more work. Almost everything about this app is messed up. They really need to fix it. Hopefully another company comes out with a better version of this app.

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I wish I had checked out the most recent reviews about this app before I signed up. They haven’t even tapped into the Dallas Texas Market. I have no idea why they haven’t don’t that yet. Honestly, it’s not a smart business move. Dallas is a huge market. Even if they plan on it. They are not transparent upfront about the cities they do have markets in. Thus increasing their chances of obtaining personal information from you upfront without giving you all the facts to make an informed decision. It’s really inconvenient to find out after the fact and then request to have my account deleted. I don’t want to wait around for you guys to get it together and have my information sitting there without useful purpose to me as the consumer. Kinda shady if you ask me. Don’t apologize either to the people you’re doing this to, tell us how you’re going to fix it and by exactly when. I would suggest adding a feature where you ask for location permissions to determine if there is even a market for people who are trying to sign up and then, provide an option to send an email to sign up once a market is available in their area. This is a no brainer. Oh wait - you wouldn’t have all their other personal information and registered accounts otherwise right? Riiiight.

I really like the Instawork app a lot. There’s often always a few gigs available throughout the week, but the app lacks variety in companies to work for e.g. Patina, Wolfgang Puck, Kitchen of Exploring Foods... The “profile setup” process was not as seamless as it suggests. I experienced many hiccups along the way like certification upload errors, quiz retaking, & reference requirements/verification to name a few. It took me roughly 2 weeks to be approved to book gigs. After approval, I received multiple emails stating my profile wasn’t complete. The Instawork staff that help with questions within the app do respond very fast, huge plus on that! I know that Instawork’s sole purpose is to provide people with an instant means to find work. However, the amount of notifications I receive in an hour, day, a week is sometimes overwhelming(especially if it’s for the same company.) Also, I wish the app DEFINED(in another color, or bolder text) the dates that set them apart from the gigs listed beneath.

response required

First of all I must say overall I love this app. Most of he jobs I've had have been met through this app. But the etiquette of the employers needs to turned up a notch. Someone also needs to hold employers accountable for filling out the job listing as much as possible. An example would be where I see a job for an AM SOUS CHEF and when you do the interview it's the complete opposite, wether intentional or not it's frustrating; also what's the point of having a section for employers to put required times if they won't even fill that out. There seem to be a stipulation that by leaving out the important details ( starting/ending times, shifts per week, and commute). They will attract more prospects. And there have been times where I go to an interview and wait around for 1 hour + dressed resume in hand only to be told they will have to reschedule because their busy. I take time out of my day to be prompt and ready and they'll just bat you away for whatever reason. Absolutely disrespectful. There needs to be mutual respect on both sides and there clearly isn't.