MILITARY STAR® Mobile

The complaint the user had on 6 January is fixed!! Yay, now can we get the card in Apple Wallet? Also can the rewards be loaded onto the app for use or just show up at the register so that the card owner can be asked if they want to use the rewards at that visit. I shouldn’t have to leave the register and go to customer service, if I forgot the card. For just general use, the app is good now that the TouchId debacle is fixed.

ask user to change the rating

This is easily the worst app I have ever used. As an iTunes app intended for use by Apple users, why would you make an app incompatible with Apple’s Keychain? First, it doesn’t recognize that Keychain has a user name and password for the Military Star. Then when you force it to utilize Keychain it still fails. Sometimes it won’t recognize that there is data entered despite displaying characters, other times it just does nothing when you select a Keychain to enter. Second,TouchID does not work and nothing shows up in settings that allows you to turn it on. I can’t even log on that way! While I don’t have FaceID, I can only assume it is the same from the number of complaints I see. I still have to log on via a web browser which defeats the purpose of actually having an app. Lastly, who creates an app that can’t be rotated and viewed in landscape mode? I am not surprised that it appears AAFES didn’t check the app they paid a developer to create, they aren’t really known for their customer service or attention to detail. You would think that when finally catching up to what nearly every other financial institution has been doing for the last 10-15 years, AAFES might want to get this one right. Come on folks, we were all really looking forward to this one! If it starts working I will absolutely change my ratings.

response required

I would really believe no one or very few people use this app( if even possible to log on) to conduct business with the online exchange. Seems beneficiaries just login on internet because mobile app is broken and not a viable or convenient solution. Not hard to believe in this day in age that hard earned beneficiaries dollars are not being spent properly again or the product properly vetted or verified in good working order. What ever happened to quality control, I guess it would explain a lot of the problems in the headlines lately. And I guess no one really cares anymore. P.S. don’t attach any response to this review like the others unless it includes a list of all people responsible for this cluster called the military star app.

I’ve been long awaiting the day Military Star Card came out with an app to make card payments by phone and I love that it’s finally happened. Only thing I’m confused about is are the rewards going to be strictly mobile from now on? Or are $20 rewards gift cards, for example, still going to be sent? If so, is there a plan to allow us to update our billing address in the app?

It makes my financial management way more convenient. However, the Touch ID login option does not work properly. Please check on that and fix it, then I will update my review after the latest updated version. Thank you.