HY

I woke up in middle of night with an earache, I get at least 2 a year, it was bad pain, my face was starting to swell. Now my doctor is not going to be open for at least 5 hrs, I’m not going to the emergency room because of cost, the hours wasted to be seen by someone...besides, I’m in a room with a lot of sick people...chances are I’m going to catch something...I usually also do.... but then I remembered about this program my husband’s company got for its employees. Hallelujah, the best thing ever. ...I answered some question on the internet through the app you download. ...within 5 min the doctor called...told him what was going on, he ask me a few more questions. He called in some antibiotics and some ear drops. This is what will blow your mind, with 30 mins from the time he called me back I had the meds in my hands , went to a 24 hr pharmacy with drive Thur window. My doctor wouldn’t have been open for at least 4 hrs. ....by that time the antibiotics were already working and I was feeling better. I’m telling you it’s that easy, that wonderful and that fast. A+++++

You wouldn’t believe how often I use this with myself and for my kids. My favorite use is when my kids’ daycare requires a doctors note. This saves me time and money when I would otherwise not go to the doctor. The doctors we have spoken with are very helpful. They have been particularly good when I don’t know if I should see a doctor. While they can not diagnose an ear infection in a baby, they will call in antibiotics if your older kiddos complain of ear pain. They have diagnosed allergic reactions and skin irritations. I love knowing I can call a professional at my convenience without waiting for my primary care physician to open or have availability. A godsend for a working mom.

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I have never had a good experience with this app. First of all it takes them forever to actually get connected to me, they always seem to be “backed up” when I do finally get to speak with a doctor they tell me “you should be fine, if it gets worse go to the ER” ok well I wouldn’t be in contact with these doctors if I was already “fine” I had busted a blood vessel in my lip while brushing my teeth and caused my lip to swell suddenly. My lip was huge! I couldn’t even close my mouth all the way and the doctor told me I should be fine, and to continue taking Benadryl because he assumed it was an allergic reaction. This doctor never asked me any questions about what happened right before my lip started swelling or anything else that had happened that day. Luckily I called a friend who suggested I popped a blood vessel and told me to stop taking Benadryl and start taking Ibuprofen because the swelling is injury related no allergy related. These doctors probably could have figured that out if they took the time to care but instead they told me I was fine and did whatever they could to end my phone call with them.

Initially I had the same troubles as everyone who wrote the bad reviews so I had deleted the app and gave up on the entire use of the HY app. My fellow coworkers had voiced positive review and results to the use of this app. I had told myself it just wasn't for me. Until the day I got the flu and was dying! Another coworker told me she had used the app and it had worked for her. She told me to reload the app and try it again. So I did, out of desperation. And this time, it worked! It worked very well! So I encourage everyone to delete the app and reload it and reset it. It works! My lifesaver! And the doctor guaranteed me a note to excuse me from work for 48 hours. Like I say--try it again! It works!!

So i currently can not afford insurance and going to the hospital is simply not an option with how expensive it can be , Luckily in the past when I’ve suffered from a sever sinus infection it was super easy to set up a consultation and get the medication i need. Within a week i was feeling better after three weeks of being miserable. I’ve used a few times now, and I’m currently planning on talking with someone about a sever allergic reaction i have been suffering due to my job. Medications are also put into a discount card, so antibiotics and steroids were about twenty bucks collectively on my end. Overall a lifesaver!