Guardian® Dental & Vision

Easy to use find my dentist and got directions in less then 2 mins and I like having ID card in same place

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This app is stupid. You can’t use it by just logging in and finding a dentist etc. You have to know whether you are on a PPO etc when you should be able to log into your account and access the providers associated with your account data. Of course I can save dentists or log in to print or email myself an insurance card if I need to, but that’s about it. I guess I expected something a bit more sophisticated.

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You have to manually log in every single time you open the app. Ridiculously antiquated. I have to dig out my user name and password every time I want to use it or when I’m standing at the dental office to retrieve my card. How is this in any way handy? I understand the need for privacy and security but get with the times for crying out loud and offer touch or Face ID login if you’re going to require this. I deleted it. It’s easier and faster to just grab my actual ID card out of my wallet.

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This is based on this insurance provider and the app. The app tells you guardians dental providers that they work with . Every single one I call is not accepting new patients . So I’m forced to find someone then the dental insurance only covers what they want to. Even on two fillings my bill was 350. Insurance covered 170 and said the rest is on me because I chose my own dentist . Not sure what I’m supposed to do but stay away if at all possible

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I tried to find a new dentist in the list of general dentists in my neighborhood after my dentist died about two years ago. I called three dentists that were within 10 miles from my house. They were all either specialty dentists or would not take HMO patients. Goes without saying my own dentist, the one who died two years ago, was still listed. The list is totally outdated and in its current form not useful.