Davis Vision member app

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Set this up to have access to view ID Card as I do with everything now. Only problem is the ID Card only has my name and company name. No ID#. I know my name and who I work for who memorizes a 9 or 10 digit ID #? The only good use of this app is to see a list of providers but even that is a little funny because the “interactive” map doesn’t let you zoom in or out and it does not allow you to tap a location to see their contact info. The app needs a lot of work.

The app look and feel is amazing but it lacks functionality. When submitting claims the blank to fill in the price will not allow you to enter decimals. Also I clicked the round bullet for my spouses name and got through all blanks to the end and it would not submit due to not being able to find my spouse on the account. Needs major work.

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Setting it up was annoying because the window for my security question kept popping up AFTER I already selected the question and entered my answer. Then, the main reason I downloaded it was to access my ID card, which this basically doesn’t have. It shows my name and my employer. Hey, thanks! Like I didn’t already know that info. I’d like to access my actual card so I can present it at time of eye exam - you know, like every other medical benefit app has. No group number. No ID number. Pointless.

This app is awesome, very clean and easy to navigate. My only issue or recommendation is related to the initial registration process. The fields should auto-progress when one is filled in to avoid not seeing/skipping additional fields that still must be completed. Excited to use this app to keep track of my family’s benefit eligibility & coverage. Nicely done!

Wanted to check family’s use of benefits this year and gave the app a try. Very easy to see who had used it so far and who still could. Provider search was useful but map jumped around a bit as the list loaded. Nice interface!