Fuel Forward

When I first got the app it had lots problems but I kept calling and writing to app services and we finally figure me out they needed to up my daily fuel rate amount and once they did that I haven’t had any issues. No longer have to worry about holding recipes or losing my card info at a pump from scammers. Plus you get .10 off a gallon, reward points and just Incase you leave your wallet at home you can still get fuel!

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When it works, it’s fairly nice. For no apparent reason it frequently does not work. This varies from it freezing when you hit pay at pump, to inexplicably just cashing when you enter the pump number. Something of a frustration sitting in car at pump trying to get app to work. As observation, many credit cards will give you 3% cash back on gasoline purchases, which matches the 10 cent discount of this app at $3.33 per gallon. Above that you should use your credit card. Below that this app has an advantage, but at $2.50 / gallon, the advantage is only 2.5 cents per gallon and at least the credit card always works and is faster.

Nice. Let you select the pump and setup payment options before getting out of car! When ready, you just get out with the four number pin from the app and input on to pad. Select grade and you are off and running! Sad thing, when the station WiFi is down! Then you got to go back to looking for your card and worry if the machine had a clone attached!

I think using this app for two weeks, and I’ve stopped at several different Phillips 66 locations across the country. The app is great when it actually works, but sometimes when you really needed to it just won’t work. It doesn’t give an error or any sort of information as to why it won’t work, it just simply doesn’t do what the buttons should do. For example I’ll hit pay, pay at pump, and nothing happens. I don’t know why but it’s happened twice at this point.

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Opened app to pay for the first time after having spent ~1 hr to figure out how to add Master Pass and Touch ID just a few days prior. App said it logged me out for my protection. Then for the life of me wouldn’t let me log in, never asked for finger print. I couldn’t remember which email i had used let alone the password. Spent 5 min in front of the pump tapping at my phone trying all sorts of combinations. The bells and whistles would be ok if the app actually worked *when needed*. Moreover, what’s the point in reinventing a less functional version of Apple Pay?