eBay Motors: Parts, Cars, more

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Biggest problem is its not a stand alone app and requires you to go back and forth between it and the eBay app. Would be much better it you could list and manage all aspects of your listing on the app. Biggest improvement I can think of would be to show the “views, bids and saves” numbers (critical information for buyers and sellers) front and center on every listing view. Zillow does this for real estate and its great! The pricing for eBay motors includes a Auto Check report as an “added value” but is worthless to classic car listings. While the new fixed price listing setup for non-dealers is not outrageous, I would prefer to have a minimal listing fee combined with a reasonable final value fee. It would result in more listings, but still generate revenue from every listing. I’ve had scammers with new (0 feedback) accounts contact me first on both of my most recent listings. EBay needs to get a handle on this if they want to maintain any lead on Craigslist and other platforms. As of now, there doesn’t appear to be a one-click method of reporting scammers.

I’ve purchased many vehicles over the years off eBay motors and all except one was fair. However, the fraudulent listing was not covered well by eBay and it cost me 10k (on a 30k auto) to learn the fine print of buyer protection guaranteed on what the car is supposed to be valued at vs what the car IS valued at...is based on the fraudulent price rather than what I paid and thought I was purchasing. My vehicle even came with a bogus car fax check that was found to be inaccurate. Oh well, I’ve made many good purchases too so it comes out in the end. I still wish they would cover fraudulent lemons better somehow. Thanks

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I hate when you update a app and you LOSE features rather than gain new relevant ones. For example. I just updated my app and found out that I can no longer manipulate pictures within listings with my mouse. Thus causing me to use my finger to navigate the pictures now vs using my mouse. Terrible. Update in response to a developer response. I am using a Apple Magic Trackpad 2. I use it to navigate around the iPad. I found after the most recent update that support for scrolling through pictures for vehicles posted on the app are spotty at best. Most of the time it will not allow me to swipe, I have tried to click down on the trackpad and hold. That as well does not work. I wish there was a clear cut solution to this problem as while it’s not a huge deal to use my finger to navigate the pictures of the vehicle listings. I would prefer to use my mouse as my setup lends to the ergonomics gained from using a mouse with the IOS operating system.

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I’m running the latest iOS on iPhone XS Max. The app doesn’t let me add a new listing, once I manage to get something listed trying to revise it is an infinite loop of hitting revise in the app then having an eBay web browser open within the app that says I must use the app for any revisions. Half the time any current items being sold don’t even appear in the app, and messages just don’t exist, meanwhile I get them via the old regular eBay app. I only have one account, so that’s not the issue. Listings cost $100 each and I have zero control over them after the initial post, I’ve spent and lost way too much money because of this nonsense.

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In general, the app is wonderful for searching and viewing ads. However, I believe the main purpose of the app is the ability to bid on vehicles. If so, then why in the world am I required to log in EVERY time I open the app! Every single time I open the app for a new session and try to save a favorite or bid on a vehicle, I have to sign into eBay AGAIN...even though I already signed in three times in the same day. And, to make it worse, nearly 50 percent of the time, “something went wrong” with the sign in. Connecting the app with our eBay account should be a ONE and DONE. Please fix this terrible user experience.