CycleTrader: Shop Motorcycles

I have a motorcycle buying problem. I have consolidated two bikes down to one which means I only have four in the garage currently. Cycle trader gave me the information I needed to make a national search and local search and I bought my third Motorcycle utilizing CycleTrader. Once again; purchased halfway across the country... I flew out and I picked it up the bike and I rode it home. Every time I do that it’s an adventure that brings smile to my face! Being able to compare identical bikes all across the nation allowed me to find a slightly used bike already equipped with many of the Farkle’s I would pay retail for. I not only got a well-equipped bike but saved thousands over the purchase off the showroom floor.

... for the picture viewing. If I turn my phone sideways the pics automatically become full screen, which is nice, but you can’t pinch and zoom with any picture on any listing. The pics themselves can occasionally be a tiny bit blurry, but even then I want to be able to zoom into some small area to see a particular detail of a bike. I’m sure all the pics used were of a decent digital size but were reduced in size/quality for fast loading, but I wish the originals were accessible also - on demand. Let me decide to download the larger file size in order to get better detail. In distant second place in terms of priority, I wish folks were more forthcoming with details about each bike But it seems that there’s only a small amount of info required in order to make a listing. I don’t know exactly how the app could fix that, but it’s on my wishlist for things I’d like to see happen. Overall I like how easy it is to use the app and filter and sort my searches. I just really want to see the pictures better.

The CycleTrader app provides a really comprehensive nationwide search. No, it doesn’t have every bike for sale, but it seems to be the single largest source (that I’ve found). I have two complaints, neither of which have ever driven me away: 1. At least on an iPad Pro 10.5 running ios12, you can not zoom in on any photos using the normal two finger enlargement. You can bring up a fairly big photo, but if you want to zoom in to see what buttons a bike has on the handlebar (the ASC or ESA button on a bmw r1200 for instance), you’re SOL. You can usually click over to the dealer site and enlarge the photos there. Perhaps that’s the very intent of disabling that feature in the app. 2. On rare occasion, the app will slow down after a lot of searching. This isn’t the only app to do that. Perhaps there’s some sort of data loop or leak, making the app much heavier on your device than intended. A quick close and app restart solves that for quite a while. Overall, it’s a good app that could be great, but isn’t. Still, it serves its intended function well. 4/5.

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I gave up on the mobile app a few months ago as it would often hang, freeze, or crash with great frequency. It was unusable. I switched to the web app, which was much better. On a whim, I decided to give the mobile app another try today. After I started it, it showed that it was initializing some process for over two minutes—the progress wheel kept spinning, but nothing was happening and I had no idea if it was rebuilding a database or updating itself or what (if a user doesn’t understand what’s happening, that’s bad UX). I restarted it and it ran fine. An announcement popped up that mentioned that it had been updated to fix various bugs and performance issues. I thought that was promising. However, after using the app for a few more minutes, I was letdown again. It still freezes, still hangs, and still crashes. I’ve never had such a bad experience with a mobile app, especially one from such a well-known company. I love some of the UI enhancements they made, but if your app doesn’t work, attention should be diverted elsewhere to make sure it functions before making it look slick. My phone is an iPhone 6 running iOS 11.4.1. (I’m writing this review because I care and I truly hope the developers can rectify.)

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Should I even give this crappy app a two rating if it doesn’t work? From an iPad Air running IOS 13.3, YOU CANNOT ACCESS YOUR LISTINGS. You cannot see your bikes you register either. This was true on previous versions as well. Cannot even place an add from my iPhone 7+ when signed in. What good is this app? Well you can search for items to buy or find from those devices I’ve mentioned but the search engine is very basic and lacks good features to ease your effort. I could list all the functions this app should have or what is actually broken and why but why waste my time because these things have been broken for a long time. Dos everyone a favor fire the developer and hire a developer that can make this app work, Dah!