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First of all, if you haven’t used Square cash yet make sure to enter the reward coupon “MLRFXPM” on the sign up screen to get a $5 bonus after you send your first transfer over $5!!!! Enter it after it asks for your number. If you’ve already signed up you can enter the reward coupon on the profile menu if you scroll to the very bottom. The service itself exceeds the competition found in PayPal and Venmo in its ease of use. Sign up is super easy and very convincing for friends, particularly when out to dinner in San Francisco where asking the waiter to split a bill is like pulling out your teeth. I like the fact that I can send money to anyone even if they haven’t signed up with Square yet. The app is simple to use, swift and clean. There are two options for transferring money to your bank. Either instant deposit which takes a small fee, or the next day. Or you can keep the money in your account, and use the square debit card for any online purchase. You can even request a sleek looking physical debit card and use that anywhere. The app itself seems secure, especially with the touch ID integration for quick payment. This app has changed how I exchange money with friends or even new acquaintances!! I’ve even started using it to pay rent directly to my landlord. Welcome to the new modern era. Square cash is now my go to for quick payment transfers to friends and family. Overall you should definitely give it a try, especially with the $5 bonus it gives you!!!
I actually came here in search for help with a customer service issue, but I’ve lost some hope after reading other reviews. After a solid 2 good years of excellent service, I’m not sure what to think of this app anymore. I am currently missing at least $1000 that seems to be “lost”. It’s been 6 business days now and no response, very little follow up. I was out of town, across the country with last than $30 after this glitch. The merchant claims a refund was processed. Initially, I was hesitant to believe the merchant, until two other bills paid with cash app had the same issue. Cash app takes the funds, merchant never receives them. Or, merchant releases the funds, cash app never receives them and I don’t have them. The email system for customer service is really inconvenient. When customers are missing funds, having to send an email to an unresponsive system is pretty infuriating. I appreciate the honesty in stating the wait for a response may be up to 3 days, but this is crazy. This is a lot of money that has significant ramifications. and a huge inconvenience. ****** I have since updated this review to 4 stars. Given the previous years of good service, customer service finally reaching out, and the refund being received. However, the Customer Service system can be a bit inconvenient. I have to deduct a star for that. I understand that it’s probably extremely cost effective but it can make us consumers feel alone in rough times.
I don’t get when I read all the reviews it has people telling you that you need to get a freaking number or something that can help for issues that need immediate attention. Not 3 days and only by email. How is it a year later on a reply to a customer that you are working on a phone number to contact do you still not have that option? This is peoples money we’re talking about. Really a serious inconvenience to have no one that can answer or give any immediate help. I can talk to ANY BANK OR CARD COMPANY immediately but you guys. Doesn’t make me very happy that I just transferred money over and the transferring account says it’s successful and I should be seeing the funds in the account it’s been transferred to and I don’t see anything and when I go to contact All there is is email that will take 24 hrs to receive any form of contact for an actual person. You want to act and be treated like a bank then why don’t you continue doing so with making a phone number to get ahold of customer service for issues that need immediate help. You make it were your company can’t fully be trusted or depended on like it should be. Yet you want all sorts of information to verify ones account. You don’t even have a FDIC stamp on your card so our money isn’t even insured if something happens to your company. We would get screwed out of our money. You may have a visa stamp but where is the FDIC all other bank cards have on their debit and or credit cards?
So when I first encountered Cashapp I thought it was the way of the future. I could transfer funds easily amongst family members and pay bills. I even had my job direct deposit my check into the account. Then my first hiccup. Seems the system shut down for the weekend and funds could not be used even if they were present. I thought let me find out what’s going on with the card. So I searched for a number to reach customer service. Found out there isn’t one. All correspondence is being done through email or text. Okay strange but maybe it was because they are a way of the future. The problem with that future is that text can often be misread or in certain cases the terminology used by email sounds robotic. So I let it pass. Just recently I was out trying to use my card when nothing would go through again. I’m checking app which is showing me there is a balance but nothing moving. Figured it was a glitch like before and I would wait. I check the app again and now it shows a new bank card number and has informed me(again by email) that my account has been closed. I still have a balance in the account but can’t retrieve it because 1 the account has been closed without warning 2 I can’t contact a customer service rep to talk about the situation. Smh. Looked up Sutton bank phone number. Nothing. Square inc phone number. Nothing. Needless to say I’m done. Moving everything over to Chime where at least I can speak to someone. Bypass CashApp and download Chime
If only I could rate this app 0 stars! Beware of this app! Everything seems fine, until you have an issue with your funds and find out that there is no live person to talk to; then they send you a generic email about the issue but in no way attempt to solve it! So a friend sent me funds in which I then returned within the hr, but apparently the funds were not received, although the money was already removed from my bank acct. My friend then put in a dispute with the bank, in which, rather than the app doing their due diligence and trying to find out where the funds were sent to, immediately took the money out of my acct again. When I tried to figure out what way going on, where the funds went and how to resolve the situation. I then find out that I cannot talk to someone over the phone for a quick resolution but instead via email. So I send an email notifying them of my complaint and receive a very general email in no way addressing my concerns, but notifying me that because its a bank dispute that have no further details on the issue but that they are typically solve within 90days and that cashapp has the right to withdraw the amount of the disputed transaction. So they are not even going to attempt to resolve the dispute or find out what happened. So I have filed a dispute with my bank too, and soon as this is resolved this app is going right in the trash. I will definitely just stick to zelle and working directly with the bank.
Developed by the Square, Inc.,
Cash App has 306 249 user reviews.
Cash App has an average rating of 4.6.
The latest version of Cash App (3.8) was released on Feb 19, 2020.
You can download Cash App here:.
Cash App is the easiest way to send, spend, save, and invest your money. It’s the SAFE, FAST, and FREE money app.
SAFE: Protect all of your payments with Face ID, Touch ID, or a passcode. Pause spending on your Cash Card with one tap if you misplace it.
FAST: Sign up and make your first payment in minutes. Instantly send and receive money from friends. Cash out from Cash App to your bank
account instantly instead of waiting days.
FREE: Send and receive money at no cost. Get a completely free virtual Visa debit card in minutes, and we’ll mail you your custom physical debit card for free in under a week.
Here’s how it works:
* SIGN UP IN SECONDS *
It only takes a couple of minutes to download and sign up for Cash App. The signup process is simple and fast so that you can start using Cash App as quickly as possible.
* SEND AND RECEIVE CASH INSTANTLY *
Send, receive, and request cash from friends and family instantly with only a few taps. Cash App is the easiest way to pay a friend back for dinner or chip in on rent with your roommates.
* CUSTOM VISA DEBIT CARD *
Order your Cash Card (a customizable Visa debit card) directly from Cash App. You’ll instantly be able to make online purchases or add your Cash Card to Apple Pay for in-store purchases. Of course, we’ll also mail you your Cash Card in less than a week so you can use it to pay anywhere.
* INSTANT DISCOUNTS *
Cash Card is the only free debit card with instant discounts at your favorite stores and restaurants. These instant discounts - Boosts - are easy to use and are applied to Cash Card transactions instantly. Just select a given Boost in your app and then use your Cash Card to pay. It’s that simple. No points, no waiting, just instant savings.
* BITCOIN *
Cash App is the easiest way to buy, sell, deposit, and send Bitcoin. Track the BTC price in realtime in your app and buy as little as $1 of Bitcoin. Your BTC arrives in your app instantly and you can keep it safe in Cash App or choose to withdraw it.
* STOCKS *
Instantly begin investing commission-free with Cash App. You can buy as little as $1 of stock in top US companies like Google, Amazon, Apple, Tesla, or Disney. Track stock prices in realtime in your app and monitor the performance of your overall investment portfolio. Create a list of companies to follow so you can stay up to date on performance. Brokerage services provided by Cash App Investing LLC, member FINRA / SIPC. Investing involves risk; you may lose money. Investments are not FDIC insured.
* PAYCHECK DEPOSIT *
Get your paycheck deposited directly into Cash App. Instantly receive a personal account and routing number that lets you or your employer make deposits into your Cash App via traditional ACH transactions.
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