User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I’ve had Chime for a while now I think nearly 2 years and although it’s not my primary bank it comes in handy for miscellaneous things plus it syncs with Cashapp. Recently Chime had a technical problem that kept account holders from making purchases and accessing their accounts i.e. their money. Social media erupted and the customer service number was overloaded with calls to the point they stopped taking calls. Yes it was frustrating and embarrassing for a lot of people attempting to use their cards which they knew had money in their accounts. However as a great way to show their customers they care, Chime took full accountability and made some very generous options available to those that were affected. We are quick to write a review when an experience is bad but Chime deserves a five star rating not only for meeting my expectations since being a customer but the ethical way they are apologizing to their customers for an issue that was clearly out of their control. Some may feel what Chime has offered is not enough for them to be so easily forgiving but ask yourself this...what if they did nothing and continued on with business as usual? I honestly forgot about the fiasco until I saw an email from Chime this morning. Excellent job Chime!!!!
I wouldn't give chime a 5 star rating because they're are a few issues that needs to be addressed and think bank would be perfect There is a problem with the dispute process as a bank and having a visa debit card the consumer should be backed by visas zero liability on any unauthorized/fraudulent transaction we live in the digital age it happens🤷🏼♂️ Another thing Direct deposit shouldn't be the only funding method that is honored other factors like how long someone has been a customer and what theyre balance is at the beginning of every month to be eligible for all chimes features like check deposits and spot me. Chime is in the position to change the way we all bank so addressing these issues would be in the institutions best interest last but not least chime should offer a form of credit as in a secured card or a short term loan or a low balance credit card real people use chime and real people work and sometimes need a little extra spot me is good great work but a more traditional credit option would be better other than that chime is a very good way to go and i would advise anyone that is a average working american to at least use chime as a second bank option i use it as my primary banking option but it does lack traditional features like direct ach transfer blank checks cashier checks credit if chime fixes these issues everyone will have this bank trust me
Very happy customer! Even though there is no stand-alone bank, I have had an excellent experience with Chime. 1) I like getting paid early 2) No overdraft fees, love the Spotme feature 3) Ease of use 4) I love that I view my card in the app, it sounds lazy, but I’m tired of pulling out my card every time I want to buy something online (lol). 5) I love that my mom and I both got $50 when she referred me to sign up for an account. What an awesome referral program for everyone. 6) You can turn your debit card transactions on/off with the click of an app. (I forget to turn it back on sometimes! I’ve embarrassed myself at a store a time or two.) Also, there are many ATM locations near me that are free of charge. I like that I can “round-up” to save if I’d like, or set 10% of my direct deposit aside. Chime has been compatible with PayPal and Apple Pay to send money to people. With that being said, I use cash at most restaurants / gas stations / stores, I don’t like my card number being out there. I had debit card fraud with my old bank account. I have not had that incident happen with chime and I hope that it never does. Not revenant to the app or bank- but cashiers at the store always say the card is a cute color lol.
Unfortunately due to a career loss, having to start over and struggling financially for 3 years I had no other choice but to file bankruptcy. I was told by my legal counsel that the bank account I had would potentially freeze my limited funds because one of my credit cards was linked to my checking. They encouraged me to seek a new checking account so I could maintain what money I had. Because my credit was now poor, I was denied by two other banks a checking account. Most big banks now run your credit along with Check Systems to deem you a desirable customer. I researched my options and found Chime on a tech blog. I’m so very glad I found it! It is no frills checking and savings with a super simple app. It’s a traditional debit card in every sense. It’s Visa so you can use it virtually anywhere! Get cash back with groceries. Tons of ATM’s through money pass with NO fees! I know it may not be for everyone, but if you are sick of big banks and all their fees and tactics, I encourage you to give Chime a try. I’m very grateful to have an option like Chime. It saved me a lot of grief at a time when I’m already feeling insurmountable pressure.
They do not follow their terms & conditions, they do absolutely whatever they want and get away with it because you’re just one customer and they’re a big bank. Spotme terms & conditions clearly state that you need *MONTHLY* direct deposits of over $500 in order to qualify. I check my statements monthly, and my deposits are always well over $500. My most recent check on Jan 12 was less than $500- i was expecting that since it was from Christmas/New Years and my job is always slow around then. Well because of that, my spotme was turned off and now the app is harassing me to “set up direct deposit”. It would’ve been nice if they waited until the end of the month, when my monthly deposit would’ve been well over $500 again. Don’t ever bother reaching out to support, both people I talked to sent me the exact same email, word for word, that had nothing to do with what I asked. When I replied saying that’s not what I asked, I received the same email AGAIN. They’re very unprofessional, if you have a lower check than usual they’ll assume you’re not depositing your entire check and turn off spotme, and if you don’t tip them (never heard of having to tip a bank??) they won’t care about what you have to say or any problems you experience with them. When I asked if I had tipped for using spotme, would this happen and their response was “probably not”. So now I’m signing up for a new bank and my balance will sit at -$45.
Developed by the Chime Financial, Inc.,
who have also released the following apps Chime - Mobile Banking .
Chime - Mobile Banking has 87 895 user reviews.
Chime - Mobile Banking has an average rating of 4.7.
The latest version of Chime - Mobile Banking (5.28.1) was released on Jan 09, 2020.
You can download Chime - Mobile Banking here:.
Chime is mobile and online banking with no hidden fees: get your paycheck up to 2 days early* with direct deposit, have fee-free overdraft when you’re in a pinch, grow your savings automatically, and manage your finances like a boss using the highly-rated Chime mobile banking app.
When you bank with Chime, you get a Visa® Debit Card, a Spending Account, and an optional Savings Account to help you save money.
Applying for an account is free, takes less than 2 minutes and it won’t affect your credit score!
Here’s what our members
love most about Chime:
• Get your paycheck up to 2 days early* with direct deposit
• Fee-free overdraft.** We’ll spot you on debit card purchases with no overdraft fees.
• No hidden fees: no monthly fees, no overdraft fees, no foreign transaction fees, no minimum balance requirements
• Over 38,000 fee-free ATMs with Moneypass and Visa Plus Alliance
• Real-time transaction notifications
• Daily balance alerts
• Block your card instantly in-app
• Grow your savings automatically with our Savings Account
• Send money instantly with Pay Friends to other Chime members.
• Deposit checks using Mobile Check Deposit for eligible members.^
• Apple Pay™ / Google Pay™ for when you forget your wallet
• Move money between your other bank accounts
• EMV chip card security
• Friendly and responsive customer support
With the Chime mobile banking app, you can stay in control of your money. Track your spending, link your other bank accounts, and save money.
How to switch banks:
• Step 1: Open Your Account: Download the app and sign up. Once approved, we’ll send you your Chime card within two weeks!
• Step 2: Fund Your Account: Set up a direct deposit with your employer or payer to have funds deposited to your Chime account every payday. You can also connect other bank accounts and transfer funds from your existing bank account.
• Step 3: Update Bill Payments: Activate your card when it arrives, add it to Apple Pay, and set up recurring bill payments with your Chime card number or with your Chime Spending Account and routing numbers.
For more information please visit www.chime.com.
Banking services provided by, and debit card issued by, The Bancorp Bank, or Stride Bank, N.A., Members FDIC, pursuant to a license from Visa U.S.A. Inc. Debit card may be used everywhere Visa debit cards are accepted.
*Early access to direct deposit funds depends on the timing of payer’s submission of deposits. We generally post such deposits on the day they are received which may be up to 2 days earlier than the payer’s scheduled payment date.
**Chime SpotMe is an optional, no fee service that requires that you receive $500 in direct deposit a month to qualify to overdraw your account up to $20 on debit card purchases. Chime, in its sole discretion, may allow you to withdraw your account up to $100 or more based on your Chime Account history, direct deposit history and amount, spending activity and other risk-based factors. Your Limit will be displayed to you within the Chime mobile app. You will receive notice of any changes to your Limit. Your Limit may be increased or lowered at any time by Chime.
^Not all new or existing customers are eligible to use Mobile Deposit. There are qualifications and enrollment requirements for participation in Mobile Deposit, and we reserve the right to change the qualification and enrollment requirements in our sole discretion at any time without prior notice. We may require you to upload a picture of your driver’s license or other identifying documents prior to using Mobile Deposit. Eligibility requirements can be found online after you have signed into your Spending Account.
In the meanwhile, check latest insights
on mobile business
PicsArt’s Team Lead at User Success Team shared with us how they support users in 30 languages across iOS, Android, Windows apps, and a web platform keeping their CSAT at over 80%.
App rating is one of those rare metrics that influence both CAC (CPI) and LTV. User reviews can help you grow your rating relatively fast and easy. Let’s get into details and understand how to build a proper ratings & reviews strategy to cut your user acqu