Search app
CSR Racing 2
ios

Venmo

(7 766 690)
Price
0
Category
Finance & Utilities
Last Update
May 15, 2021
View in store

Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

See more data

Ratings & Reviews performance for Venmo

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

7 766 690

Avg rating,
total

⭐4.9

Description

3999 chars

Venmo is the fast, safe, social way to pay and get paid. Join more than 65 million people who use the Venmo app today. From monthly bills to special celebrations, Venmo makes settling up feel like catching up. But it's so much more than peer-to-peer payments. It’s a mobile hub for handling your money, so you can focus on the moments. It’s a way to spend how you want, where you want— all from one easy-to-use app. *SEND AND RECEIVE MONEY* Pay and get paid for anything from your share of rent to a birthday gift. Add a note to each payment to connect with friends and remember the moments, not the money. *GET REWARDED WITH THE VENMO VISA® CREDIT CARD* Automatically earn up to 3% cash back on your eligible top spend category¹ —we’ll do the math. Split card purchases with Venmo friends, just like regular payments. And shop everywhere Visa® credit cards are accepted—online, in-store, worldwide. *SHOP WITH THE VENMO DEBIT CARD* Spend your money in Venmo everywhere Mastercard® is accepted in the U.S. — and earn cashback from some of your favorite spots. Terms apply: https://venmo.com/about/debitcard/rewards/² *DO BUSINESS ON VENMO* Create a business profile for your side gig, small business, or anything in between—all under your same Venmo account. Stand out on the feed, connect with customers, and get paid with ease. Plus, use your unique business QR code for safe in-person payments. *PAY IN STORES* Use your Venmo QR code to pay touch-free at stores like CVS. No shared pens or keypads; no digging for your wallet — just scan your phone to pay. *PAY IN APPS & ONLINE* Check out with Venmo on some of your favorite apps, like Uber Eats, StockX, Grubhub, and Zola. Even use your money in Venmo to cover the cost.³ *MANAGE YOUR MONEY* Get your Venmo money in the bank within minutes using Instant Transfer⁴. Want your paycheck up to two days earlier⁵ than your normal payday? Try Direct Deposit. Have a physical check? Scan it right into your Venmo account with Cash a Check ⁶. *WE’VE GOT YOUR BACK* Security is very important to us, and we prioritize making you feel safe and secure by taking security measures to help protect your account. And we’ve got a stellar customer support team, ready to solve any issues. ¹ Use of cash back is subject to the terms of the Venmo account. Review the Venmo Credit Card Rewards Program Terms for more information: https://www.synchronycredit.com/gecrbterms/html/RewardsTerms.htm The Venmo Credit Card is issued by Synchrony Bank pursuant to a license from Visa USA Inc. Visa is a registered trademark of Visa International Service Association and used under license. ²Card is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. ³Ability to use money sent to you for Venmo payments to other users or authorized merchants subject to Venmo verifying your required identifying information. ⁴Transfer speed depends on your bank and could take up to 30 minutes. Transfers are reviewed which may result in delays or funds being frozen or removed from your Venmo account. ⁵Early access compared to standard banking practice of posting funds at settlement and subject to your employer providing pay information to the bank prior to payday. It may take up to two pay cycles for Direct Deposit to take effect. Transactions are reviewed, which may result in delays or funds being frozen or removed from your account. ⁶The Cash a Check feature is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy. Fees and terms apply. All checks subject to review for approval. Unapproved checks will not be funded to your account. For more details, visit www.ingomoney.com/partners/paypal-terms-conditions.

More
 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

breiannmavraedis
Aug 05, 2019

I have money that was sent to me for bills on my Venmo and when I tried sending it to my bank it immediately locked me out and said my account is frozen... I’m not sure why but it won’t even let me do anything from this point in my account. I went online to your “help” page and followed the instructions for a frozen account... it ended up being a dead end. I then called customer support and they wouldn’t even tell me the issue with my account, just said it’s going to take 5-7 business days for an “account specialist” to look into my account. I don’t mind that, all I asked was if I could send that money back to the original sender or just cancel that payment. They said once a payment is sent through there’s no way to get it back to the sender, not even through customer support. So basically I have money sitting in my account and I can’t even touch it because my account is frozen? And they won’t allow me to speak with anyone before the seven business days. Absolutely shocked and mortified with this apps customer service skills. Very obvious that they don’t care about their customers experience and they have zero safeguards for protecting the financial aspect of this app. There should be some way to send that money back to the sender so I’m not sitting here waiting for nearly two weeks just to access those funds, or allow me to speak to an account specialist over the phone. Once this situation is handled I’m never using this app ever again.

MrRyanB
Jan 03, 2020

The creation of Venmo with its rapid success and broad public acceptance of the ubiquitous private wire transfer-like service, has affected the way we pay our rent, paid our friends for our share of a group vacation, bailed out our college student son when he had unexpected party costs at his fraternity, and there are now myriad other examples of private commerce being conducted constantly between the people of this fair city. But are the exchanges on Venmo more than a mere convenience? I believe that the legitimacy and subsequent public trust of doing business through Venmo has benefited our society in the most positive way by providing a legitimate and convenient way to pay or be paid by anyone with a bank account and internet access. The widely accepted nature of the effect Venmo has had, increasing the ability for people to pay and receive debts and the perhaps unintended consequences have been that Venmo helps the economic conditions of the places it is used, putting money in people’s pockets in a fast convenient way and with Venmo, gone are many excuses for why a debt cannot be paid, which will be the greatest benefit to our economic life that Venmo has provided. This private sector venture is creating public sector benefits and for that I am grateful.

PJB2B
Dec 15, 2019

As far as transferring money to another person the service works pretty well , just like CashApp or PayPal. The Venmo card has been a horrible experience. For the first few days I had and used it I experienced no issues. Today it was a entirely different story. My card with adequate funds on it was declined everywhere causing much embarrassment. I finally reached out to Venmo and after several attempts got someone on the chat option. They basically told me they were being declined for security and could do nothing to assist me. Under normal circumstances I could understand and actually be thankful for a financial institution protecting my best interests but my card was declined at Kohl’s department store, two gas stations and even the ATM. The representative hand no remedy to give me beside cashing out to my bank and using my debit card. That would have been fine but the instant transfer wasn’t an option so 1 to 3 business days is now what I’ll have to wait to access the funds. Long story short if you want to send someone money who doesn’t mind waiting to get the actual money in the bank for a few days then Venmo is a fine option. If you want access to your funds quickly or the ability to use a debit card issue free use PayPal or your bank. Today’s issues put Venmo on the bottom of my list for fund transfer services for sure and the person I chatted with just solidified that I am making the correct choice.

alexiam.k
Jul 29, 2019

I have had three venmo accounts and all of them had been shut down without any explanation. I use this app as a method of payment for my car cleaning services and without a doubt, each one gets shut down without hesitation in a matter of a couple of weeks, very frustrating. Venmo makes no effort to provide me with a reasonable explanation as to why ALL of my accounts have been shut down other than claiming it was their decision and I can no longer use their services. The third time this happened, I decided to call their customer service number to see if they could give me a reason as to why my account had been first locked. I called the direct extension that claims to handle exactly that. Despite waiting on the phone for 15 minutes, I was given literally no answer besides that I have to wait for an email to come (the one where they don’t tell me anything) which would take 3-5 days. Why have a direct line that handles frozen accounts when they really don’t handle anything? What I ASSUME to be the reason for all of my accounts being shut down is that the name on my profile does not match the one on the card. Which for privacy reasons, I choose to only use the first letter of my last name, and when I made my other accounts and had to use my parent’s cards, of course the names would not be matching. Very frustrated and disappointed in both the customer service and the functionality of Venmo.

Kevin.Christopher
Feb 19, 2020

There are so many issues with Venmo it’s completely ridiculous. Their app is a complete joke. Every transaction I’ve ever done has had issues. Basically you get a generic error that says it’s your bank that’s the problem and that they are rejecting the payment. Which is completely untrue. That happens like 20 times and then randomly on that 21st time it goes through an hour or two later. The customer service is the worst I’ve ever seen. They deactivate accounts without giving a reason or even attempting to contact the account holder first. They just deactivate the account and say we are not going to give you a reason (claiming that this is to protect their other users because knowing why is somehow a security risk). They don’t even let you respond. “If you have any questions on this decision, this matter is closed and we can’t help you”. All the funds in the account they put under hold and you will likely never see them again. They are basically a bunch of thieves taking money from good people who made valid transactions that they deem invalid for their own made up reasons that they don’t want to share. When they see an opportunity, they cash in. I could keep going on with their bad business practices but my advice to anyone is just stay away. I personally wish I had never used their service, if you can use something else. Unless of course you like throwing your money in the trash or burning it.

CSR Racing 2

About Venmo

Developed by Venmo.

Venmo is ranking in   Finance & Utilities

Last update was at May 15, 2021and the current version is 8.21.1.

To see all other keys and revenue click here 351727428

Venmo have a 7 766 690a user reviews.

Venmo was released in the App Store. It is developed by Venmo, who have also released the following apps.

Venmo has 7 766 690 user reviews.​

Venmo has an average rating of 4.9. ​The latest version of Venmo 8.21.1​ ​​was ​released on May 15, 2021​.

You can download Venmo ​here

Find growth insights on our blog

How to Respond to Google Play Reviews

How to Respond to Google Play Reviews

How to Respond to App Store Reviews

How to Respond to App Store Reviews

AppFollow identifies top apps in the App Store and Google Play in 2020

AppFollow identifies top apps in the App Store and Google Play in 2020

React to user feedback and market trends faster