Analyze point dashboards: keywords traffic score, update timeline, trending keywords and more along with top-level indicators - downloads and revenue, app page impressions and views
Track your competitors’ app version changes, keywords and featuring just by adding any app to your collection
Our pricing considers the needs of different companies, covering everyone from indie developers to start-ups, medium- and large-scale businesses
Track your critical data or interact with users right in Slack, Intercom, Salesforce, Zendesk and 30+ more services
Check your app’s appearance on different devices, use keyword spy and suggestion, try keyword detect for Google Play description and other features to improve your ASO
Analyze user concerns, assign them to the right teams and increase user satisfaction, app rating and downloads conversion
Outperform competitors with consolidated competitor insights, worldwide trends, and market leader strategies
Monitor crucial app metrics — reviews, ratings, keywords, downloads, revenue — and ASO efficiency all in one place
Increase user retention and measure user satisfaction at a glance with smart reviews and semantic analysis tools
Discover average conversion rate across countries and adjust your localization strategy to become an app store leader
When we started replying to gamers’ feedback from the app stores, only one agent had access to App Store Connect and Google Play Console. We soon realized that it was not adequate in speeding up the response time. We switched to the Zendesk app by AppFollow and have been using it for about a year. Since then we’ve grown our support team to 40 agents and are able to cover all the feedback including the app stores. It’s great to get everything we need in Zendesk.
AppFollow’s tools are effective at saving time! It only took three days to increase the number of processed reviews by 2.3 times. We were able to reduce the number of mouse clicks and now have more time to work with critical feedback: updated and featured reviews.
Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.
Flexible tool that meets the needs of ASO, Product, and Support. In our company, we use AppFollow to work with ASO and Support, as well as for monitoring our competitors. I think it’s great that the company combines different areas of your app, so that different teams can share a single tool and data.
Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.
Literally the best tool for tracking users’ post and responding to your users. AppFollow makes it far easier to track what your customers think about your product and leave as reviews in e.g. Apple Store. We can quickly track users’ reviews on our product and answer them helping to solve their issues. Also we liked the very personal attitude since our individual requirement were 100% fulfilled (like SSO).
AppFollow helps us to interact with customers in a faster, easier and simpler way comparing to store consoles. After 6 months of using the platform, we’ve seen a great success with estimated ROI of 850%.
We’ve been using App Follow for 3 years now and love it for the App Store/Play Store integration into HelpScout. As a company, we value our customers feedback and being able to reply to reviews directly from HelpScout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.
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