Analyze point dashboards: keywords traffic score, update timeline, trending keywords and more along with top-level indicators - downloads and revenue, app page impressions and views
Track your competitors’ app version changes, keywords and featuring just by adding any app to your collection
Our pricing considers the needs of different companies, covering everyone from indie developers to start-ups, medium- and large-scale businesses
Track your critical data or interact with users right in Slack, Intercom, Salesforce, Zendesk and 30+ more services
Check your app’s appearance on different devices, use keyword spy and suggestion, try keyword detect for Google Play description and other features to improve your ASO
Analyze user concerns, assign them to the right teams and increase user satisfaction, app rating and downloads conversion
Outperform competitors with consolidated competitor insights, worldwide trends, and market leader strategies
Monitor crucial app metrics — reviews, ratings, keywords, downloads, revenue — and ASO efficiency all in one place
Increase user retention and measure user satisfaction at a glance with smart reviews and semantic analysis tools
Discover average conversion rate across countries and adjust your localization strategy to become an app store leader
When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.
AppFollow’s tools are effective at saving time! It only took three days to increase the number of processed reviews by 2.3 times. We were able to reduce the number of mouse clicks and now have more time to work with critical feedback: updated and featured reviews.
Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.
Flexible tool that meets the needs of ASO, Product, and Support. I think it's great that AppFollow combines different areas of your app, so that different teams can share a single tool and data.
Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.
The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.
AppFollow helps us to interact with customers in a faster, easier and simpler way comparing to store consoles. After 6 months of using the platform, we’ve seen a great success with estimated ROI of 850%.
We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.
In the meanwhile, check latest insights
on mobile business
2020 was a rollercoaster and brought a ton of changes to the industry. What were the most important ones, how did they affect trends of 2021 and what should you do — all that in this article.
AppFollow analysts have tracked down apps which enjoyed the highest average rankings for most of the year 2020.