Monitor Amazon user feedback for your products and apps

The leading Amazon Review Tools for those,
selling products on Amazon or promoting apps on Amazon appstore.

discord flo joom wrike wargaming bitmango

Optimize your workflow with product reviews to spend more time selling

Optimize your workflow with product reviews to spend more time selling

 

Secure your products from appearing in multiple resellers listings.

Have control over the selling of your products on Amazon by the third party to protect your brand reputation.

Giving credit to user feedback on the company improves your FBA – fulfillment by Amazon.

Prioritize questions & reviews

Prioritize questions & reviews
Arrange what types of questions are critical to answer first – addressed to you as a Seller or about products.

Make sure all questions affecting your brand name answered duly and in time.

Reply to urgent questions first to build trust and credibility.

Improve mobile app visibility & customer support on Amazon appstore

Improve mobile app visibility & customer support on Amazon appstore

 

Work with customer reviews to fortify the organic growth of your app and gain more stars.

Fixing user questions increases the number of positive reviews and drives app visibility to the top – this is how Amazon appstore algorithm works.

Positive featured reviews is a crucial point in decision-making regarding downloading your app.

Optimize your budget and resources with AppFollow tools

Increase ROI by 850% on average from using AppFollow for reviews management

Save time for the customer support department – 4h/day on average

Reduce first response time to app questions and reviews by 50% on average

가격

wave   무료 플랜
$ 0 /mo
쉽게 시작하기
ok   프리미엄 플랜
부터   $ 55 /mo
무료로 가입하기
hands   기업 플랜
사용자 정의 가격
중소 규모 팀
문의하기
wave   무료 플랜
$0   /mo
쉽게 시작하기
시작하기
ok   프리미엄 플랜
부터 $55   /mo
무료로 가입하기
계획을 선택하십시오
raised_hands   기업 플랜
사용자 정의 가격
중소 규모 팀
문의하기 더보기  

Prices are per month for the annual subscription period.

플랜 비교하기

When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

앱 팔로우로 시간을 절약하세요! 처리 리뷰 수를 2.3배 늘리는데 단 3일이 걸렸습니다. 소모적인 마우스 클릭을 줄이고, 중요한 피드백 (업데이트 및 기능 리뷰)에 대한 작업 시간을 늘릴 수 있습니다.

Kim Bokyung 고객 지원 매니저 Bitmango
Read case study

Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

ASO, 제품, 서포트의 요구를 충족시키는 유연한 도구입니다. 저희 회사는 ASO와 서포트는 물론, 경쟁사를 모니터링 하기 위해 앱 팔로우를 사용하고 있습니다. 회사가 앱의 영역을 결합해 서로 다른 팀이 하나의 도구와 데이터를 공유할 수 있는 것이 좋다고 생각합니다.

Catherine Sibirko ASO 전문가 Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom
Read case study

The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.

Anatoly Sibatov Manager Customer Support at Wrike

앱 팔로우는 스토어 콘솔과 비교시 더 빠르고, 쉽고, 간단한 방법으로 고객과 상호 작용합니다. 6개월 동안 플랫폼을 사용한 후, 추정 ROI가 850%로 나타났습니다.

Ashley Yap 고객 서비스 매니저 Turbo VPN
Read case study

We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

Monitor user feedback for your apps and products