User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I used to love this app. but I recently moved apartments and changed cable providers from Spectrum to Verizon. This app refuses to update to the new cable provider. It just gives me an error message "AuthZ Token Failed" The error message is a dead end. There is no option for updating cable subscriber info. All attempts to contact help service within the app have been ignored which is even more infuriating! Why have a 'contact us' option if you dont monitor it and respond? Terrible customer service experience. UPDATE: This issue resolved itself on my iPhone - but it is still not working on my iPad (strange). I'm awarding a 2nd star because at least now I can watch on my phone. UPDATE 2: It's now allowimg me to change cable provider on all my devices. Updating review to 4 stars.
This is my first App Store review. I tried watching the MLB post season NLDS through this app and I’m greeted with constant bugs. I have to keep restarting the app to work. The MLB games lag and the video pauses then tries to catch up and action is missed. I had to watch a home run off the opposing team three times because the app couldn’t catch up to live play. Even the commercials don’t work. Imagine watching 5 secs of a commercial five times during a break and never knowing the end. I don’t like commercials the same as the next guy, but cmon. Have to watch the same 15 sec commercial every time the app has to reboot even in the middle of an inning (see first comment above). Since there is no set top box app for Apple TV prior to 4th gen, I tried using AirPlay. The video on the TV displays boxing all around. This is a format/ratio issue that other video apps don’t seem to have an issue with. My impressions of TBS is very low after using this app. These are things the developers could fix if given the time, resources, and/or training.
I spent more time watching commercials than I did watching actual content. Furthermore, the commercial countdown continued to increase instead of decrease with each new commercial. A single commercial break that started with a 150 second countdown ended up being 225 seconds long by the time it was complete. My beef is not with the commercials themselves. I understand why the commercials are there. My issue is with the ever increasing countdown. My other complaint is the number of crashes the app experienced while I was watching. Many of these crashes happened during commercial breaks, so after restarting the app I’d have to sit through another set of commercials to get back to my show. In the end it took 45 minutes to watch a 22 minute show. No thank you. Two stars for effort because, believe it or not, I have experienced worse apps.
review 2 I want to thank TBS this app stalled 10 times during tonight’s MLB playoffs it reversed during a commercial break and went back to the beginning of the inning I had just watched- it stopped and would not restart 5 times causing me to miss several very exciting parts of the game and since i cannot pause reverse or fast fwd the live game I had to guess what happened!!! WOW WHAT A WONDERFUL AND COMPLETELY FRUSTRATING EXPERIENCE THANK YOU TBS thank Google sponsor of the game thank you to MLB for providing such a totally disappointing and horrific way to experience America favorite sport !!! review 1 I have had the exact same experience as the first review listed and I agree do not buy the rights to broadcast a game if you cannot deliver. We stream a lot of movies and TV we stream from the internet from our iphones (6&6+) we have good internet download speed we screen mirror through Apple TV and we have never had as many issues as we had with TBS APP while trying to watch the MLB playoff games. Stalls shows more commercial breaks than live tv and it hands during the breaks and misses parts of the game you cannot pause or reverse or fast fed nothing and we do have a provider so we are actually paying for the service we are not getting it free !!!! So it is a major rip off !!! Sending this same review to MLB and T-Mobile which was the major sponsor for the game so they are both getting ripped off also!
Tried watching the AL postseason for baseball and the app continuously froze and had to be restarted...while I had full att service also there’s no play or pause options and everytime I had to restart the app I had to watch the same advertisement being played instead of going straight to the game. Also Streaming from the TBS website is just as horrible sitting at home with perfect wifi on my computer and the same problems with the app take place on the site add that to the fact it takes half an hr just to get it to start playing. Then out of curiosity I tried watching a TBS tv show the “guest book” same horrible streaming app continues to freeze and had to be restarted at least with the tv shows there’s a pause and play even though you can’t get through the show without it freezing. You’d think a broadcasting company like TBS could afford a decent app.
The new TBS App makes watching movies and full episodes of your favorite shows simple and easy. Sign in with your TV provider to watch all the TBS
originals you love, like The Misery Index, The Last OG, The Detour, and more, along with comedy hits like The Big Bang Theory, Family Guy and Friends. Watch anytime, anywhere with the TBS App on Apple TV, iPhone and iPad. You can also catch live sports (including MLB games), awards-shows and blockbuster movies on any screen.
The TBS App supports most TV providers, including AT&T, Spectrum (incl. Time Warner Cable, Charter & Bright House), Comcast XFINITY, Cox, DIRECTV, Dish, Optimum, Suddenlink, Verizon, and many more.
Our full lineup of TBS originals include: Angie Tribeca, Blair, Conan, The Detour, Drop the Mic, ELEAGUE, Final Space, Full Frontal With Samantha Bee, The Guest Book, The Last OG, MLB on TBS, Miracle Workers, People of Earth, Search Party, Storyville, Tarantula, The Misery Index and Wrecked. Other series available include 2 Broke Girls, The Big Bang Theory, Bob's Burgers, Brooklyn Nine-Nine, Everybody Loves Raymond, Family Guy, Friends, New Girl, The King of Queens, and Seinfeld.
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