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I began watching the Epix channels this summer during the month long free trial on Directtv. I was able to watch all 8 episodes of the Deep Sttate series. I recently signed up for the Epix channels for $5.99 a month through Directtv so I could watch season 2. I am finding that episodes 3&5 of Deep State season 2 are missing from the on demand Directtv lineup. I have inquired several times both with Directtv and Epix and have gotten no where. Directtv says it is Epix who needs to add them and Epix says Directtv is responsible for adding them. So I am disappointed at this time. Epix if you are reading this can you fix this problem? Thanks

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So I subscribed to this app just to watch a certain show I have been dying to see. On June 30th my free week trial expired and I was charged the $6 for a month service. Totally fine and expected. Well, 4 days later on July 4th I noticed ANOTHER $6 charge on my bank account. Upon investigation, it was a second charge for a separate epix service THAT I NEVER SIGNED UP KET ALONE AGREED TO PAY FOR. After several back and forth emails with epix customer service, i received an email bluntly stating there was nothing they could and to contact iTunes. So I did. iTunes informed me this was a completely separate service for “apple tv” and could not tell me when or how I was signed up for it. I canceled both services and iTunes informed me that I would receive a refund for the second $6 charge “sometime in the next 30 days”....now living pay check to pay check ad a lot of people do these days, this has caused my bank account to be overdrawn by a friggin dollar. Since I’m on good terms with my bank, they have waived the overdraft fees after I showed them the emails thank god. Because of that, I’m not pushing this any further and am just done with it. Just wanted to give people a heads up as nobody could tell me how or why this happened. But, I did get to watch my show and enjoyed it thoroughly so not a total loss here. Very frustrating though.

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I eagerly signed up for EpixNow membership and during the trial period was able to download and watch some series and movies. I need the downloading option because I usually don’t have access to fast internet connection. Anyways I liked the library and had lots of stuff waiting on my watch list. I was definitely going to be a permanent subscriber. Then as soon as my trial period ended, I was never able to download another movie! Always got an error message to say this can’t be downloaded at this time please try again. But again never came 😟 I guess this may be due to a slow internet connection but I do think that if EpixNow was apply to deliver movie downloads during the trial period that they should be able to do so after a customer becomes a subscriber. Come on guys, if Netflix can do it you can too 🙏🏻 I paid my first months subscription without being able to download a single movie 😤 I will definitely change my rating and resubscribe to EpixNow if you guys can do something that caters for those of us who do not have access to fast internet speed

I downloaded this app just to watch season 2 of Get Shorty. It was well worth it. This service is a tremendous value with hundreds of great movies and shows spanning decades. But the app is in desperate need of improvement. I would give the ap itself only 2 stars. The movies stream well but there seems no practical way to build a view list. Every time I wanted to watch another episode of Get Shorty, I had to search it. I could find no option for "keep watching" or "recently viewed". Then when I located the series the episodes were not listed in chronological order. How bizarre is that. ? I enjoyed watching Classics like Airplane! And a few others, but navigating the app was so annoying I decided to unsubscribe. I'll come back in a couple months and check the reviews. I'll gladly re subscribe when the app is navigable and organized. Cheers!

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So there are separate Epic apps along with separate subscriptions. This is confusing for customers to choose which is best for you and Epix doesn’t explain ANY of this before purchasing. Then when I tried to download the app for my iPad the process to sign in was way too complicated, and I’m a millennial, I know about computers and applications and no way should watching a movie or choosing a subscription should be this complicated. Make sure you’re downloading to correct app because Epix banks on the fact that you won’t understand and will end up paying for both subscriptions. Definitely not user friendly unless you’re already subscribed to Epix through your service provider.