Vonage Home Extensions

We have had Vonage since they started and could not be happier with every aspect of this company.... product, customer service, price. We travel internationally a lot and we never miss a call because we have it set up to simultaneously call our cell phone wherever we are. The extension app works like a charm. When traveling, even if we have a SIM card from another international company in our phone, we can always make local and international calls using our foreign data. Boomerang also allows family and friends who live overseas to call our home number for free..... which of course finds us wherever we are, as it simultaneously calls our cell phone. We could not recommend Vonage enough. We have never had a problem with anything related to Vonage.... it is simply a company and service that works and the price is incredible for all the different ways that we use it.

The cheapest of its kind, very functional, easy to use, so many great features at your finger tips wether it be Vonage for business or home. The one feature that I’d love to have as an option, for customers with multiple lines under one account. That there be one window/interface where you can receive all of your content from each line with notifications & full options as we are able to do now but only with the one line. So you can see your call log, receive messages & reply rather then having to login/out to each line through the app or have multiple windows open on a computer. Still unable to receive notifications for any other line then the one currently logged into at the moment. Would be an absolute astounding upgrade for me! Besides that I live Vonage & all the options it gives me at my fingertips! Thank You 🧡Vonage🧡

I originally got the Vonage for home office calls but followed up when Vonage expanded into international long distance and offered a promotional special in early part of 2018. Although I am a bit jaded from bad experiences w other American phone companies (V; T), and Vonage would not provide a written account of the promotional offer terms as were explained by their customer service reps over the phone, the customer service quality is quite good and I remain somewhat hopeful they will keep their end of the bargain, at least for a time! Connection between USA and Beijing has been working quite well w decent quality too even when using the Vonage mobile Extensions program!

Now retired from the states, my mother has had MagicJack here in Colombia. But for some reason lately the static, echoes and interference have been pretty annoying. So as a fluke - during this business trip here - I decided to try “Vonage Extensions” from my cellphone. WOW the quality and clarity have been outstanding to the point that since last week I stopped using the other and have called friends and home using only Vonage extensions. As long as you have WIFI it truly gave me a sense of freedom to call in to meetings and not worry about the line static. GREAT JOB LOVE IT ! We travel often so now know I have another means of communication on my cellphone 👏👏👏👏👏👏👍👍👍

I use the extensions app on iPhone X with iOS 11.4 (latest app version and iOS version). When I open the app for the first time, it works very well. After completing the call, when I hit the home button and go to something else such as email or safari or another app and then come back to Vonage app again, the app becomes non responsive to touch and is basically frozen. I have to kill the app and then relaunch it to get it to work again. Happens EVERY SINGLE TIME. Happens on two of my phones and I recently changed my mobile device and it’s still happening. So it is clearly an issue with the app not working well with iPhone X or iOS. Please fix it. It is annoying to have to kill the app after each use to reuse it again. Also - Occasionally previously I had an issue where when I call from my contacts or recents from the app, I hear a ringing tone and then Vonage would ask me to enter the PIN number and then dial the number that I wanna call again. Doesn’t seem to be happening lately. So I guess that is fixed. Please fix these issues especially the crashes/freezes asap. It is annoying. Because of these bugs - only 3 stars.