Tillys

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I love Tillys - I’ve been shopping there since one of the original stores in Fountain Valley had Tilly behind the counter. I’ve got 4 teenagers that also love Tillys so I shop there now more than ever. The salespeople are pretty great, the inventory is usually ample, and the selection is what they want. So, why oh why can’t they get it together with their app? I mean c’mon Tillys - join the 21st century, bite the bullet and figure it out. You have countless 1 star reviews - HELLO, that’s a sign! Its telling you that what you are doing is NOT working. Not sure if Tillys nephew is running the app department or you feel bad for the guy in charge but you need to clean house and start over. Using my Moola bucks online never works, the logging in and out and user friendliness of the app is abhorrent and outdated. Its gotten to the point now that when one of my kids sees something they want online - I just google it and find it at another retailer. Figure it out Tillys - because the people have spoken!

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Genuinely the worst app I’ve ever used. The most annoying part is having to log in every time you open the app. The app doesn’t allow you to use any saved information from your iPhone (address, phone number, payment information) along with not storing your login information. When you sort items by price then view a single item, don’t press back or else you’ll be taken back to the very beginning of the category as if no filters have ever been applied. Additionally, you’re not able to edit items from the cart view. To edit your line items, you have to continue to checkout then edit sizing or remove items. While doing this, the page will become very glitching and have to load several times to adjust your cart.

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I am a true fan of Tillys, always have been always will, but when I got the app, boy was I disappointed. I can believe that they could create something that worked so terribly. I mean the app is glitchy and proves to be the opposite of what an shopping app should be, easy and clean. Living in Minnesota, I only have the Mall of America store to make Tillys purchases, so I often resort to online buying and so when I heard there was an app I was ecstatic until I discovered how poorly he app worked. I have to log in every time which is annoying and there is a very confusing setup of two expanding tabs and two Tillys label banner on the top of the app. I am sorry it has to be this way, but the app is trash and it needs to be better or you’ll lose a lot of business.

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this app is soooo bad i swear. i love tillys dearly but the app is terrible. i submitted to get my password redone months ago. never got an email. i check the spam... nothing!! you have to log in every time you open the app. it doesn’t make you use an email so i just filled a cart up with things i like (yes i do that) and then it deletes everything the next day! it bothers the crap out of me when you use the back button and you wait a bit cause you think maybe you didn’t actually press then press it again and it takes you all the way back cause it finally worked later. And also you have to scroll all the way down after looking at an item. Always glitchy too. Tillys you’re great in the stores!! Fix your app please!!

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Usually I don’t like to give reviews, but I feel I must... While attempting to purchase some new shoes for myself, husband, and 13 year old, I was only able to place 2 pairs of shoes in my cart - ended up 9/10 times I would try and place a pair in the cart it would say quantity not sufficient. But then when I went online I was able to purchase them - what a JOKE! Plus, I absolutely despise that when I click the back button it doesn’t take me to exactly where I was on that page - I have to scroll back down! Sadly, due to the time I have wasted in attempting to use this app, I would have to say that this is one of the worst shopping apps ever! I love Tilly’s, but my opinion is starting to change.