South Jersey Federal CU

Having to use my phone to pay my bills is not ideal wish I could pay from my computer

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This is the third time I have logged in. Every time I log in it says unable to validate your information. I called before the issue was fixed. Afterwards I tried again to check my account balance and it says the same thing I don’t know what’s up with the app. I don’t know if your fixing your online app but from my experience so far I don’t like it. I shouldn’t have to keep calling the bank just so I can check my balance I should be able to log in without it popping up we are unable to validate your information. Need to fix this issue with your online app immediately. I also shouldn’t have to go to a atm when I went to check my balance I should be able to access it through your online banking app💯.

Would love this app if it had a better UI. The info available in the app is limited. If we could access more info such as pending transactions, deposit history search ranges that would allow you to search past 30 days, bill payment options. I guess what I’m trying to say is that if the app was modeled more after the website, it would be much more useful. Especially since the instant balance differs from the web site balance! Time to update!

Why does this app not allow me to view all transaction regardless of which account I’m logged into? They are connected, obviously, cause I can see the “quick view” for all accounts. But if I want to view transactions within either account I have to log out and log back in? Sure I can hop into a browser to check my other account, but why should I have to?

I came from a bank with a much better app than this and it’s a bit disappointing. The UI is very basic and there aren’t a lot of features. I really wish it could work with Touch/Face ID like most banking apps do. It does little more than checking balances and mobile deposits.