ServiceSeeking - Get Jobs Done

Today Richard from RC plumbing came and took out an old basin and replaced with a new one. Thoroughly recommend Richard. Not only did he come when he said he would but he also messaged the day before to confirm he was coming. When he turned up he then went out of his way to save me money when he realised I had bought a wrong part. He also cleaned and tidied up after him. Will definitely be using Richard again if ever any plumbing work comes up and will recommend him to anyone who needs a plumber. It makes such a pleasant change for a tradie to be this reliable whilst doing a fantastic job. Many thanks Richard. James & Tracey - Lewisham

response required

Terrible customer service, I am a tradesman and I set a account up to help with work flow. All I got was a call from someone the day I signed up and pretty much forced it on me to upgrade my service cost so that I would gain more jobs. I got not one job in the 2 weeks I have had it. Went to cancel and no one gets back to you, no one responds to emails calls etc. just a big money scam in my eyes, wouldn’t waste your time money. They talk it up that it’s so good and you will get heaps of work. Honestly it’s nothing like they talk it up to be. Once they got my money, never heard from them, I tried calling to arrange to send them my public liability certificate to add it to my page. No response, tried to do police check so that potential clients could see that all ok. No response, once they got my money and more money for upgrading my service, got no response from them when needed help or assistance with the service. Do your research and don’t get sucked in like I did.

response required

I place a quote up thinking that tradesmen are going to quote me via the online system, and I receive random calls which I don’t appreciate! Edit: It is now Monday morning and I have been inundated with random and blocked calls since the crack of dawn. Even after stating in the quote not to call, tradesmen continue to prank me! Disappointed and frustrated now. Why is there no option to change your mobile preferences under the profile section? And why is there no profile edit section to start with? I also can’t see anywhere where I can view and manage, delete the photos I uploaded for the original quote - this is also very frustrating as what if you need to take a photo down? Change a photo? At least see what you have uploaded? And I cannot see anywhere that allows me to edit my original quote - the information, when i am looking to get it done, I cannot edit the quote once posted? I have added all info to the initial text box and then afterwards it asks me to list the same info, and does not allow to skip a section or even go back to copy and paste parts of my description? This is indeed frustrating. This app and service is a good concept but without it having these options for the customer, it is letting the customer down.. and the website isn’t any better.

I used this app as I wanted to get an end of lease clean with carpets steam cleaned. Very user friendly interface. Put down the details and got like 6 quotes within half an hour and 11 quotes in total. They have this star thing in front of a business which tells whether it’s a pro business or not. They can also tell if the business has passed the National police check. I went with one of their businesses and the job was very well done. It was a bond back guarantee. I got my full bond back. Highly recommended app.

response required

While the app is great the business model is not. We received a notification saying the job was closed off because we received 3 quotes. This was not the case. We received 3 responses to our seek - 1 was an Indicative price and the other 2 were an offer for a free quote. We arranged for the business to come out for a quote and both were a no show. No Phone Call, message, text anything to say they were not coming. My suggestion is that instead of setting a formula to close off the seek due to an assumption that quotes have been provided it needs to be reviewed or some sort of indication to say a proper quote was provided. We won’t be using this again as at the end of the day clearly the business don’t actually want anymore work. Giant waste of our time.