recteq

Installed the controller today on a Zgrill. They use the same controller as Traeger. I have to say that pair it at first was a pain. You have to use 2.4Ghz which is not bad but I had to reset my router. No big deal. Once I got it connected and fired it up I was able to set any temperature I wanted and it would creep up or down to that temp and stay dead on it. I have an iGrill and have been checking temps on both devices. They’re accurate. This is amazing. Imagine in the winter time setting whatever you want to make for dinner on the grill in the morning and about 4-5 hrs before you leave work you turn on the grill from your phone and have a hot meal ready for you and the family. I’ve spent a lot of time researching controllers and this by far is the best you can buy. The only thing it doesn’t do is make sure your hopper is filled. So don’t forget that part. My only gripe is that the developers need to make it to where you can rotate your phone and view the graphs in landscape mode. Other than that I only plan on using the app as a controller.

To be honest I was a little discouraged reading previous reviews. When setting up my WiFi connection through my iPhone, I had the same problems most people wrote about. I spent several minutes just trying to figure out how to connect it. Yes it would be better if it could connect to any network and not just the 2.5 band, but after several minute I just close the app and reopened it to find it connected. It had what I assumed Chinese characters on the grill name. Soooo I question the “entirely made in America” part, but I can undoubtedly say it was 100% assembled in America 😅. In all after that, I was able to set and explore the App. It’s really great. I can work the app and the grill with and I started smoking today. Besides having trouble with the WiFi connection and having the Chinese charters. It’s still a good aplicación. I won’t recommend it if you’re gonna cry over something so small. If it’s the WiFi connectivity, I recommend you see your internet provider.

response required

I did a lot of looking around before I bought my Rec Tec. What really sold me on it was the app. How great would it be to be able to monitor and control my smoker from my phone? Well, I still don’t know. For one thing, the grill itself won’t recognize 5g WiFi at all. I set up a 2.4 ghz band on my router specifically for the Rec Tec and guess what... It doesn’t recognize that either. Now on to the app itself. I guess it’s not designed for people who happened to decide they wanted an iPhone. It opens fine, you can go into it and look at recipes and so on and so forth. The problem comes when you want to try and connect it to your smoker (which won’t recognize your WiFi anyway). As soon as you sign into the app with your email and password, it crashes. Uninstalled and reinstalled about a hundred times and it’s the same thing over and over and over again. At this point I almost feel like I’ve been stolen from... Sold a “bill of goods” so to speak. I spent a lot of money on thus unit. More than I had planned to spend on a pellet smoker. I did it because of wha was offered. Well, they don’t deliver. Save your money people. Don’t get taken like I did.

response required

I switched from a small Traeger grill to the REC TEC RT 700. I really love the grill itself but I can’t stand the app. It is completely unacceptable in this day and age to have an app that runs as poorly as this app does. After several calls to REC TEC I was finally able to get my grill connected to my phone. The recipes don’t work through the phone and even when they do it’s just a link to their web page. The temperature charts do not work correctly and they have no option to save the charts for future reference. The alarms feature doesn’t work in the app or out of the app. Also it would be nice to have the option to set a high and low alarm set point individually for the grill and to set a high and low for each probe. I would also like to be able to set an alarm if a probe stays at the same temperature for a certain length of time so you know when you have reached a stall. Your grill is better than Treagers but their app is a million times better than yours.

response required

The first time I used the app with my 340 it worked ok. None of the alarms I set worked though (they are allowed in Settings -> Notifications); that includes temperature alarms for the probes. That was on iOS 12. Since then I’ve updated to iOS 13 and am unable to log in. After hitting submit on the login form the app crashes immediately. When I open it again, it crashes a second time. If I force quit or try loading the app a third time it works, but I’m still not logged in. The other pain point is recipes. When I load a recipe I have to keep the app as my current app, otherwise the app forgets which recipe I was looking at and makes me find it again. Please let me use other apps while my grill is warming up or between steps in the recipe and not make me hunt it down again. For now, the app is useless to me. Hopefully they can fix these problems and improve the app.