Rally Coach™

Okay, I’m comparing this to Real Appeal’s former app, but even with that in mind, this app lacks a number of features that should be in any app for supporting a healthy lifestyle. There is no way to track exercise, no way to track water consumption, no way to backdate your weigh-ins, and not way to add foods that are not in the database (using nutrition facts on the label). The interface with Fitbit is lacking; it only tracks steps, and can’t read the weight from a Fitbit scale. And to top it all off, the food entry features rarely allows you to measure food in grams (which I prefer, even though I’m American), and even when it does, you can’t enter a weight over 99 grams (a little more than 3 ounces). On the plus side, this app does allow you to create meals for quick entry (for example, if you eat a certain breakfast frequently). All in all, it’s stable and easy to use, and with some tweaks it could merit five stars. But it’s not quite there yet.

I lost 35 lbs without special foods, expensive add-ones, etc. I felt great! I was looking forward to learning how to maintain my weight loss but the transition is preventing me from further participation because I switched jobs and have the exact same UHC plan but the new employer doesn’t participate. So Real Appeal is dumping me! I won’t get to finish my first full year either. I’m devastated. Finally found a plan that works with my limited physical capabilities (have had arthritis since age 12, already had my jaw joints replaced at age 18), now at almost 40 the weight loss has been amazing for my joints! All I did was calorie count and their walk it off program. So yeah, being devastated, I fell back into old habits and put all my weight back on. I’m really hoping they get the program available to all, not just employer participation. I’ve tried another calorie counting program (Noom) and while it’s similar it’s not as user-friendly as the old Real Appeal app. I haven’t gotten to try the new one even though I am willing to pay out of pocket. Devastated, and it still hurts.

Let me explain so I was on the old platform loved the other one a lot better I wished the developers would of taken in consideration of the customers and moved us over to the new platform especially if they already did this program that’s frustrating for sure bc I have to take this class in order to keep tracking. The other thing I wish they would of done is when we track food so like the other one the food and calories was on the front page where as the new one you have to hit the plus sign on the new app. I miss the favorites so like if you ate a food for that day and ate it the next week it would be there or rather than keep adding in the new food. I hope you are going to add this feature back. I do like the new app bc you can track food for future days where the old app you could only do if you missed a day and couldn’t add anything future dates. The new one does have some work but hopefully the developers will see this and make changes for current and new customers. Thanks

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So disappointed in the way this company has handled their transition to a “new digital platform”. I’ve been using this program for about seven months now and have seen some great successes and was really happy with the program, however they’ve now decided to change up the app and site and I’ve been told I have to start over from the beginning and that most of my info, including previous weight loss, saved recipes, progress photos, and other important information will be lost and not be carried over to the new program. Even knowing all this I decided to still give it a chance and try it out and hoped it would be worth it, it is not! The new app is absolutely terrible and I’m now not sure I’ll even complete the program. I don’t feel the new app is very user friendly or intuitive at all. It is much worse than the old platform that they used. Only highlight was it syncs better with Fitbit now which is helpful for me. Other than that not sure it is worth it to continue with the program when I could just use another calorie tracker that would be easier to use or maybe try Noom. Very disappointed in Real Appeal and Rally!

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This app does not include the analysis, macros and the ability to easily track foods with the food scale they send to you. The only options are portions of servings...no grams, cups, ounces, tsp or tbsp measurements. You can’t track important things like sodium and cholesterol. When I brought this up to my coach and the call center it was suggested that I use another app for those....so why use this one? It’s not user friendly like the older version. The program was amazing when I started in February 2019 and I lost 20 pounds in a few months but now the app is a hassle, the Coach doesn’t seem to care unless you are a newbie that is unaware of the changes and my weight loss has come to a plateau. I have been put back to the beginning of the program due to the “upgrade” so nothing is new. I am someone that encouraged all of my co-workers to join and they were inspired by my progress but now I’m so disappointed I can’t think of a reason to continue. Real Appeal you had an amazing program/product in the beginning but this “digital platform” was a horrible idea.