ParkChicago

If you live in Chicago and own a vehicle, this is a must have app. This app allows you to pay for your Parking and load it conveniently without having to feed a meter. You can extend it as you see fit. I love how you’re able to load multiple vehicles to your profile so you can pay for parking when you’re riding with friends. Now that they have fixed it so that it now only reloads your account once your balance is at $0, it is perfect. It used to load when your account balance was at $10, which sucked because you never really were able to use all of your balance. It also seemed like a crime for them to keep your money. That issue has been remedied and I have no issues whatsoever with this app. Enjoy!!!

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The functionality of the app is fine. Works just as it should and is convenient. The best feature is that you can reload the meter from your phone and don't have to walk back to the car. I would give this app five stars if they were upfront and honest about the cost. The developers need to admit up front that the app costs $10. Their prepaid system is shady. You load your account with $20, so you would thing you'd have to reload once the balance gets low. Nope. You must reload with an additional $20 when you get to $10. Example: I had $11 left in my account. My $4 parking would have left me only $7, which is below their $10 minimum. So it charged me $20. In summary, I needed $31 in my account to pay $4. I can never use that last $10. I contacted the developers about this previously, asking if I could get a refund since I very rarely need parking in the city. They said they don't give refunds. So if I can never use that $10 in my account for parking and I can't get the $10 refunded, why not just admit that you're keeping my $10 as a cost for using the service? Just charge me 10 bucks and then show my actual usable balance in the app.

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I hate this app. There have been too many times that I have forgotten to finish my purchase. You click and click and click and you still haven’t made your purchase. If you are paying for parking and receive a call and forget you were only on step 3 of four (even though it feels like you finished because there are sooo many steps- for example every time I need to confirm the only car license plate I’ve entered is the one I want to use). I did this today and got a $50 ticket because I didn’t complete the final step. I think the app needs to have a feature to remind users if they haven’t completed their purchase. I was gonna pay for two hours, left after just an hour, found a ticket, unlocked my phone for the first time since receiving a call as I paid for parking and there it was my $4 charge that I hadn’t actually okayed. So instead of $4, parking cost me $50. Please make your app more user friendly by helping them not get tickets due to incomplete purchases

Perfectly done! Great app, a must-have if you park in Chicago. People, don't complain about a $20 reload. If you can afford to have a nice smartphone and this app, you can swing the $20 "prepayment." The fact of the matter is that this app is all about convenience, usability, and great features. You can easily continue to extend your parking, just by choosing a longer time period! Plus, it does one other thing which is very cool: Instead of charging you each time you re-up your parking session, they accrue it, giving you a single charge at the end of your session. Most apps would make separate charges as you go, but these folks thought ahead and made it just that much more user-friendly.

This app allowed me to stay independent. When the State began charging handicap drivers for parking (except those with handicaps so severe they wouldn’t be able to drive themselves ... what a joke) ... I was afraid that I would have to stop driving myself because it meant I wouldn’t be able to park on the street. For people who cannot walk very far, having to walk to the pay box, then back to the car is not possible. When this app became available, I was thrilled!!! Not only do I not have to walk to the pay box, but I don’t have to worry about getting back to my car if my appointment is running late. I can just add parking time from my phone. It’s wonderful!