Oticon ConnectLine

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When IOS have been updated new version so fast, everyone including myself are suffering in hearing world. We are all going back to silence society again. Our rights, freedom, equality to hear are abusing and violating! Where all taxes were collected in millions may be in billion over the years by all phones companies, which under the special taxes for deaf and hard of hearing? It is time to stand up and raise the voices. Let's start the class actions against all big corporations, or whoever accountable collect those taxes on communication firms.

Recently purchased an iPhone 7. The first issue I had was my Streamer Pro would connect and disconnect. It would also drop called as well. I though oh no, now what am I going to do. Went back to the store I bought the phone and they couldn't help. Went to apple store tech support. They couldn't help either. I was starting to think I may have to go back to an iPhone 5 which I know works. I called my Audiologist who got me in right away. She called Oticon support. Oticon is aware of the problem. There is a fix though. My Audiologist downloaded updated software to my Streamer Pro. You need V 1.3 loaded. She also dowloaded the 3 hearing programs again to my Streamer. I in turn needed to re-pair my Streamer with my TV and Computer. Everythng is working perfectly again. Follow my lead and you too will get the problem fixed. It requires your Audiologist to download new software V 1.3

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Oticon needs to work with Apple to resolve this issue. I have read the prior reviews plus what I have seen in the Apple Community. My only reason for have Oticon was because of the Bluetooth capability with iPhone. Oticon needs to stay current and provide a means of getting firmware updates to users who have a streamer. I believe there is an alternative that my audiologist wants me to try out that has Bluetooth capability. It is not Oticon. Maybe it is time for me to invest in a new hear aid and streamer type appliance that is not Oticon. Apple will continue to upgrade. I think Oticon needs to get up to speed or get off the playing field.

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None of the selections in the app configuration menu function as specified. Now, I can’t control call or streaming volume from my phone. I have to do it via the app, which is locked on a certain screen during a call. Running 1.3.1-always keep app versions current. Now checking with oticon directly to see if there’s a firmware update for the streamer unit. The streamer and app have consistently not functioned well in the 2 1/2 years I’ve been using. Have swapped streamer units also.

Ok I went to face book and contacted Oticon they have done an update on the Oticon streamer and I went back to my hearing specialist and she did another update on my streamer I repaired it with my iPhone 6s and now its working like it should. So happy it's working again. So have the update redone everyone will be happy.