Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Newport Group's mobile app provides participants with fast, easy access to their accounts. The app has been rebranded with our new name and logo. While our look has changed, our commitment to helping you manage your retirement remains the same. Thank you for downloading our app! Please contact participantservices@newportgroup.com for help or suggestions.