Namshi - We Move Fashion

I absolutely LOVE this app i have ordered many many times and never failed me, everything looks BETTER than the picture, MANY choices, newest collections, much cheaper than the brand itself (branches at the mall) & faster delivery than expected even in big sales or busy days like Black Friday or eid ( i once ordered and got it 4 HOURS LATER!! And also one time i got it the day after) I just wish you had a section for home decoration like for example curtains or bed sheets and you’ll be my app of choice for all my needs. (Even my mom who doesn’t trust online shopping loves it)

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This review is based on my two experiences in summer 2018. Namahi has a wide range of brands. Quality is excellent and I believe it’s genuine, the website is user-friendly and everything seems smooth until shipping starts. Namshi partnered with Aramex. Aramex is synonymous of slow, unnecessarily complicated shipping company. I bought stuff to take with me to the US and was promised to have them delivered within two weeks. Two weeks passed, I travelled and my stuff wasn't delivered yet. I tried to cancel the shipment a few days before my flight and of course Namshi refused. I was supposed to wait until it was delivered and then return it if I didn’t want it. Really? How could it be possible to do that if I was already gone?! Why the promise to deliver within two weeks max if Namshi can’t live up to their promises. That was last year. I will only order from Namshi if I am super flexible with delivery time.

This website surpasses my expectations, by a long-shot. What is the best feature, in my opinion, is the quickest delivery I have experienced from an online shopping site. I have received my packages sometimes within 4- 5 hours. Thank you for the good quality products at great prices.

Actually I didn’t expect that when I cancelled my order, I’ll get the refund that fast, the refund was returned at the same day& when I reordered; the products were excellent and the delivery was very fast (6 days).Also the customer service team are very helpful.

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I used to like namshi because of their products and good customer service, but their app had become worse; it’s slow and takes ages to open up or even show your selection, what you like doesn’t save in your wishlist, and freezes sometimes. Please fix this so we shop easily, it’s becoming increasingly annoying to shop through it.