MyDISH Account

Your website fairly easy to use. That is appreciated, I have been unable to connect my internet to MyDISH. This has been very frustration since I am paying g fir Netflix and cannot use it. Also the Smithsonian Channel has just disappeared form my line up & I enjoyed that channel very much! You guys could make so much more money by letting customers choose the channels they want, except the local channels & the sports packages. There might be 25-30 channels in my entire package that I watch regularly, but I have to pay for all that mess I care nothing about!!!! Also the line up of movies on the movie channels is ridiculous, showing the same OLD movies & rarely anything new or fairly new. It’s a joke to have to pay for this junk when you have seen it a 100 times! Is there nothing DISH can do about that? If you do have an OnDemand channel for a movie channel you subscribe to, you have to pay to rent it! That’s also ridiculous! I love Dish, but I have honestly considered switching to Direct, but I’m sure it would be another laundry list of issues, just different ones! I need my internet connected to my DISH services so I can order movies or change my service when I want to. I want the Smithsonian Channel back!!!!!!!!!!

For the most part I love my dish services. But am greatly disappointed in the information I received related to the latest charge on my bill. When initially setting up our account we were told that we only needed the sports pkg that we have carried since opening our act. Were told we would be able to watch Tennessee Vols and Chicago Cubs. Then spring and baseball and blacked out games. I did not understand the blackouts and called to inquire. That happens you just need to add this pkg and you can see every game. I promise. Guess what. Games still blacked out. Called again. This customer rep explained that even by adding pkg that station owners still blacked out some games. The new pkg will not help that. So waited a day. Yesterday every baseball game on the new pkg channels were all blacked out at same time yesterday (Saturday) afternoon/evening. So pkg totally useless. Cancelled and was charged $5 for canceling a pkg your first rep told me was what I needed. Very very disappointed in this “customer service” Dish! ☹️☹️☹️

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I have been with Dish Network over 20 years. I always felt like it was a good value. It is no longer a good value. To pay nearly $200 a month for tv is foolish and irresponsible. Other methods are available for much less. Knowing this I have still tried to stick it out with Dishnet. The past few months Dishnet and FoxSports Network have gone separate ways due to inability to agree to terms. I am certain Fox wants more and Dish won’t increase cost to customers in an effort to fight for their customers. This puts me in a predicament because I am paying $13 per month just so I can watch St. Louis Cardinals baseball on Fox Midwest. I have done without for quite some time now, hoping a deal would be struck to return my one channel I pay $13 a month for. So , The season is in the last month and still no baseball on tv. I just went in and cancelled the package I have gotten nothing in return for. I feel satellite tv is in danger of going away if they don’t find a different way to do business that can lower the cost to consumers. The right thing for Dishnet to do is refund the cost of this package since FSN became unavailable. I am also disgusted by the refer a friend promotion that has been going on for years.

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I recently dumped my DirecTV subscription after 10 years primarily because of their incessant channel interruptions/disputes and as I’ve noticed, something that Dish Network is certainly not immune to. These interruptions are now escalating to the extent that the federal government really needs to intervene so that consumer rights and subscription rates we pay has more “say” in a process that we are continuously locked out of. As a new subscriber, and while I have been perceiving Dish Network as an alternative TV subscription service, there have already been several hiccups with respect to getting the channels I’ve supposed to receive to “download” into my channel lineup so I can view them...this is a process that takes wwwwaaayyy too long. And now I’m not able to activate this app as a means of reviewing and/or having access to my Dish Network account. I have a iPhone XS which I’d like to think should be a compatible device. What I had hoped would be a seamless transition from one to another and for what they tout as enticing features for their customers is quickly becoming frustrating and making me think twice if it was a wise decision to have switched.

Seems like “new” or potential customers receive more incentives than established ones. The most annoying thing though, is the fact that my 120+ stations amount to alot of similarities...going from one station to the next and the only difference is the program title in most cases. I want entertainment, not looking for info programs, and not looking to buy anything. In my subscription, I count 10-15 stations that I look at. For me, the rest are not worth my time, so I guess, paying more for less. Looking to see if I can at least reconnect an outdoor antenna to receive local networks. Paying for something that’s otherwise free, is a rip-off! Plain and simple! We are in an area, that if you want more than local stations, you have satellite service to choose from, because cable is not available. Definitely wish there was “something else” out there!!!!!!