DISH Anywhere

I still love this app, however the one thing I really like about the app has gotten worse. It constantly ask for you to log in. And what is worse, if you have no WiFi or internet connection, you are out of luck. I mainly use my app to store TV shows I have recorded so I can watch them when/wherever I want. Now if I can’t get internet or WIFi, I can’t even get INTO the app to watch what I have stored!! Log in should use have a memory so you could have the ability to check if you would like the phone to remember it. It should also be using the face recognition so you don’t have to constantly type it in...AND it should only require you to”authenticate” your service one a billing cycle instead of every time you open the app!!! Also, developers might want to rethink where to place the ↪️▶️↩️ buttons on the bottom of the iPhone’s that don’t have a Home button. It makes for a clunky experience. It could easily be fixed by moving them to anywhere else, instead of where the digital home button resides. Please work these items out so I can give it the 5 stars it truly deserves!!!

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In my opinion is very poor. In the beginning it was good. Things obviously have changed it’s not consistent has a hard time staying on has a hard time connecting has a hard time just playing video. I’ve called customer service numerous times they tell me just to reinstall it I reinstall it and the same stuff happens. Very disappointed I was really looking forward to having this app and I’m not going to get rid of it because I do use it quite often it’s just too bad that they don’t stand behind their product and try to fix it. Sometimes I get the excuses that it’s my Internet ( which is kind of funny because I travel and I use different Internet so it just can’t be my one Internet because it’s multiple Internet ) sometimes I get excuses that it’s my equipment (which mind you they won’t admit that there’s anything wrong with their equipment either when it comes down to it). So I guess were stuck until maybe somebody in corporate has the same issues and gets a little frustrated too.

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I love being able to take my shows anywhere I go right in my pocket. But there’s no excuse for this app being as buggy as it is. You claim you release fixes every couple weeks? Where are they? Playing a transferred video is a game of “what won’t work this time?” I go to the transfers, and they’re not there. Seriously, the whole page is blank. I’ve found through trial and error that if I go back to the main menu, then back to transfers, they appear. Or not. Sometimes it takes doing this 2 or 3 times. Then I select a program. The episodes are not listed in chronological order, and an episode that I did not pick opens at the top of the list. Opening another episode doesn’t make it go away. In fact, when I’m done watching, it will still be there, offering a “Delete” button. I’ve accidentally mistaken this for what I just watched, and deleted unwatched shows several times because of it. So, I click play. About 25% of the time, I simply get an error dialog, and I have to try again. On the occasions when I don’t get an error, there’s a better than average chance that I’ll get audio without video, video without audio, or neither one. When I do get both audio and video, the video sometimes lags 1-2 seconds behind the audio, making the whole thing virtually unwatchable. Am I the only one having all these issues??? I still use the app (because, what else am I gonna do?) but I really don’t enjoy constantly fighting with it to get it to work.

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It seems the app is different than it was a few days ago. For one thing it stopped working since yesterday, Nov 5th, 2019 for me. I tried all the usual tricks, mainly rebooting hopper and all. Finally today I called Dish and was told that sling adapter is no longer compatible with my old hopper and I need to replace it with a newer unit. I have a lot of saved programs, which I can loose, but being able to watch dish programs remotely is more important. So I consented to get the new hopper, which has sling adaptor built in. Oh yes, the agent tried to make me pay for the new hopper or extend my contract by two years. After some discussion, she decided to change her mind and drop that requirement. May be it’s because, I wanted to speak with a supervisor? All of a sudden the Dish Anywhere App started working, after a few hours, but it is not the same. Many old features are missing. I will have to see how it works with the newer Hopper, if it works as used to. At the least. Only two stars because missing features on this App.

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This is the worst functioning streaming app. I’m very disappointed, because I like to use my satellite service when I’m away from home, but this app is incredibly unreliable. When I open it and choose a channel, it begins streaming, but most of the time only streams for about 15 minuets, then has fits of stops and starts and freezes. I then have to close the app, reopen it, choose a channel then go through the whole process again. Over and over. It happens every single time I use it, unless I’m in my house, basically right next to my receiver, in which case, well, I might as well just watch it on my tv. I switched to Dish from Directv last year, and I constantly wish I hadn’t. When I had Directv, I used their mobile app daily (like I TRY do so with this one) and it always worked seamlessly, including in all of the same locations that I TRY to use this one. The contrast is stark and undeniable. If you’re thinking of switching to Dish from Directv, and like to use your satellite service on the go, DON’T DO IT! I can’t wait until I can go back to Directv.