McAfee Security: Privacy & VPN

This is a well designed app that has a nice look and feel to it, easy to navigate and enough features to make it a worthwhile application to have on your iPhone. No advertising and just an overall low maintenance app that you will forget is installed on your phone until you need it. Some handy features like the Vault where you can “hide” pictures, documents or phone numbers. It does not offer a backup for your phone but does have the ability to encrypt the file you would include in a backup, a feature where it can track a lost iPhone, sound an alarm to help you locate a lost misplaced phone and a neat feature where once the phone battery is critically low, the app sends up to the McAfee Website a location so that way if the battery does die and you have misplaced your iPhone then it could potentially have the last location you may have left the phone. Best of all its free

Great app, but I am experiencing issues. I have an iPhone 11 and have the latest version of iOS installed. I am having issues with the McAfee VPN/Web Guard and my Apple CarPlay radio. While everything works fine with the radio (connected via USB), I cannot use Siri if the VPN/Web Guard feature is on. It is extremely inconvenient to have to turn on and turn off the VPN. Especially when I enter a public place where I have previously connected to WiFi and my phone auto-connects to the WiFi connection. An example of my main issue would be something like this: I am driving in my vehicle and I decide to use Siri with the voice control button in my 2020 Kia. I say, “Please call Dad.” Siri will show on my CarPlay radio that it is trying to process my request and then states that, “Siri requires an internet connection.” I am using my Sprint 4G data the entire time while I am driving and the VPN is on. If I turn it off, no problems. I enjoy this app and I am paying $9.99 monthly for it. I would hate to search for other alternatives. Could you please tell me if you know anyways I can resolve this issue? And if not, could McAfee possibly look into fixing this? I’ve searched online and I have seen that many others are experiencing the same problem. Thank you!

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I received the following alert from the McAfee App, that my Wi-Fi was under threat & I should disconnect - “1 threat found. Scan complete. [(MY WI-FI NAME)] - Your personal info is at risk, Disconnect Now!” I was uncomfortable about this message using my Wi-Fi name in a pop up, so I called McAfee & they were unaware of why this message was sent. That Representative told me that it was a Phishing attempt & to disregard the ‘email’! She sent me to Technical Support, when I explained that this alert came from the App. Tech Support was also unaware of this message, but after speaking to someone, ran me through disconnecting & reconnecting my iPhone from the Wi-Fi. As I have not had Wi-Fi trouble, there was no reconnect issue. But then, the tech told me that my PASSWORD was weak (it is very strong) & that I should change it. This felt fishy to me. I tried to tell the McAfee Tech that they should check to make sure THEIR APP hadn’t been hacked. I did not feel that they understood. I then called AppleCare to report this. AppleCare does not have an avenue to contact developers about such issues. I am hoping that McAfee will read this review and check their system. I am trying to be helpful here, and I see that someone actually responded to a previous concern.

I really like the McAfee Security however, there are some very annoying issues: 1) when protecting more than one device a) had to install several times on each device to get that device to show up in my list of protected devices. Also, the labels aren’t the same as the names I gave them 2) Account homepage still lists duplicate devices when you get a new subscription-still haven’t found a way to delete the devices from expired/previous subscriptions Overall, the actual product is the best in my opinion. Although it takes a bit of finesse to get things organized so you really know your devices are protected using the exact same subscription and its parameters. McAfee needs to streamline this process and let people know to install the software on your Pc FIRST. Then from that Pc, send msgs to your other devices. This way all/everything is in the same place to be administered. If you do not do it this way, it’s all confusing and your list of protected devices won’t be right.

I don’t usually write reviews, but I felt compelled to give my approval for McAfee after having issues with malware and viruses on my company laptop. Working remotely opened my laptop to threats I hadn’t paid much attention to before. I’m not certain how it happened, but going to my company’s website somehow triggered an attack and prompted me to download a fishy looking mock-up of the “new browser” (misspellings was the first red flag). I didn’t proceed, but trying to back out of the browser even was problematic. Thanks to my renewal of the McAfee Anti-virus and Protection Software, all I had to do was initiate a scan and it quarantined and removed the threat within 15 minutes. Unfortunately, the company website is still doing the same problematic prompting and will automatically trigger the process all over again and I have to run the scan again, but I believe that has something to do with the web domain more than with my McAfee protected system.