LightInTheBox

I would like to tell you about my satisfaction receiving beautiful clothes from LightInTheBox. Amazing elegant tops : shirts, blouses and jackets and dresses I got perfect fit and look beautiful that people won’t leave me alone with their questions where did I got that , praising and touching the fabric. I am really happy with LightInTheBox and finally am satisfied, and the reason why I quit going to my used to be famous store Dillard’s where is not big selection for petite women but in girl’s section I couldn’t find elegant clothes . Thank LightInTheBox that you are and God bless you all as reward for well taking care of us customers. Sincerely, your always appreciative customer Zoriana Wittlich, missioner, musician, pianist, song writer. God bless

ask user to change the rating

This store actually promoted an item to me I was really interested in at a time I had an important event to attend. After I purchased the item and paid for the 2 to 4 day expedition they gave me a excuse that they could not expedite my package for the time that I paid for! They actually tried to make me wait for two weeks. This may be very hard to believe but these people actually gave me a formal excuse that they could not sit in the item on time! I responded with refund me the money I pay for it to be sent to me in 2 to 4 business days and they refused to give me the money back! Then IHad gotten frustrated and decided to cancel the whole order and they told me I had to wait 3 to 5 business days and also more days that they could not calculate for the refund! I am so hurts for this horrible experience not only didI have to re-order from another site but I have two also use funds that were supposed to be used because I had already purchased from the sithe! I do not recommend you using this site and quite frankly I am no longer trust worthy of every app on this Apple store anymore!

ask user to change the rating

I ordered some clothing two weeks ago. I payed extra money for the expedited shipping which is supposed to be 4 to 7 days. This is misleading because what they don’t tell you is it takes over a week to process your order and then once it is shipped it takes 4 to 7 business days. Fourteen days later I still have not received my product. They give you a tracking number but all it says is shipped and has not been updated to tell me where in the world the package might be. So I may or may not get my package. Who knows. The products on this app seem good and the other reviews seem like people are satisfied, but if you are in a hurry don’t expect your stuff to get to you very soon. UPDATE: I finally received my product 18 days after ordering. I did not receive what I ordered though. I ordered 4 pairs of high waisted workout leggings. Instead I received one pair of the leggings I ordered and 3 pairs of leggings I did not order. Do yourselves a favor and order from a reputable site.

ask user to change the rating

My sons wedding is in 10 days. I ordered a pant suit from this site. It was too small as their sizes are not US sizes. I ordered a bigger size and requested a refund for the size that did not fit. I was then told that the pantsuit was special made, Which it was not! They actually have an option where you can do measurements and send in for a special made garment. I did not do this as I needed the pant suit for the wedding so I ordered a regular size. Now they tell me that it was special made and that I cannot get a refund! I am so disappointed in this site and the communication which is has not been very much. I am now told that I cannot get a refund and that if I do cancel the order for the larger size that I ordered and request a refund that I will only get 50% of the money that I paid. Terrible communication, terrible sight. By the way there doesn’t seem to be anyone that you can actually get in contact with to discuss any matters. Do not Buy from this site.

ask user to change the rating

Why don’t you guys follow the trade rules? Why there is always an chinese app that is trying to catch up with the ecom trend and fails and desperately tries to bombard the customers with stupid non sense promotional emails, hoping some idiot would click on the email title of up to 90% OFF bathroom accessories!!! Seriously, i had alot of respect for you guys competing woth giants like aliexpress and others, but you have no manners. You have no respect for your customers and shoppers. I unsubscribed from the emails four times, and kept getting spam emails. I marked them as junk and still got the spam, since every time the email come from a different email. I unchecked the email marketing from the app and im still getting spam emails!!! Ok, you want to shave nd promotional emails? Send once a week, once a month, send something that suites me, send something that is related to my purchases! I baught clothes and gadgets, and i het bathroom promotions in my email! Note to your designer and developer: its 2018 now and of course you can design your app however you want but customers want nothing but transparency , user friendly and privacy. The day that your customers fail to find these qualities in your site, its the end of your growth and future scalability. Its a day that people switch to another app and day after day your sale will decline and you will regret it in few years.