Chic Me - Chic in command

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I used this website a few time before and so far it was ok. Always took forever to get my items but they’d arrive at some point. Forget about returns or refunds. NOW it turns out I have more than a month waiting for an order... they said they sent a confirmation email for me to reply which I never received, and therefore they had to cancel my order. I just received the confirmation of payment email saying the amount of items, price order confirmation number and my order was in process. They supposedly refunded my money which I haven’t received and cancelled my order. When I check my email I don’t see any cancellation email, in the app the order shows as paid, and I don’t happen to receive my items or my Money. It’s been a back and forth for a month, and I still have no money or clothes in my hands. Never using this app again. They’re a scam

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Please do not buy from this garbage company. To start, none of the sizing is accurate. The mediums fit like a small to medium on the bottom but an extra large up top. The clothes were draping off my wife up top. Second, the material is thin and cheap. The kind of material you use for children’s arts and crafts projects. Strait up garbage. Last but certainly not least, if you are looking to complain about any of the items that you purchased or are looking for a return and refund you might as well not waste your time and just count your losses. Some of the worst customer service or should I say non-existent customer service I’ve ever encountered. Run, don’t walk, run away.

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I ordered a dress for my grandmother’s 90th birthday party. I placed the order 2 weeks in advance and the dress arrived the day of the party (I had already left town). Luckily, I had purchased a backup dress from a local store before I left town. Got home only to see basically a yellow (not even the correct shade of yellow) frock!! The sleeves on the dress I received looked nothing like the dress from the online store and the dresses pockets stick out to the sides, do not form to the body at all!!! Truly a blessing that I had purchased a backup and that this dress did not arrive before I left town as it would have ruined my entire weekend. Refund has been requested.... we shall see how that goes

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I ordered two dresses for my daughters homecoming and no dresses ever came after I paid for them. A week after order they messaged me on the app and said one dress was out of stock a week later. Wow! I was blown away about this company’s horrible customer service. They I got back on the site a they deleted my whole account as if I never purchased a dresses. Luckily I screen shot my orders because this is only proof I have because they deleted my account. I still have not received any information about my refund. I’m surprised this company is still in business.

I purchased to mini sun dresses from them, the fits were perfect ! and I love them . It was my first order from them , yeah it took a while to receive but I give them the benefit of the doubt and blame it on this whole pandemic; that it had to do with why the delivery took so long . I will purchase so many more items from them ***** I’m very satisfied!!!