Lemonade Insurance

The Lemonade app is so easy to use as well as having affordable rates! It took me all of 15 minutes to sign-up, pick a coverage and a deductible. Very nice customer service as well as very informative. At anytime of any day of the week I can log onto my account and check everything as well as make any necessary changes that I may need or want. The chat option feature works fantastic! Whenever I have a question I just go to the chat feature and within seconds someone is there to help and answer all my questions regarding their services and my plan coverage. I wished they had a referral feature cause I’ve already set up a couple of family members with the company as well. They were amazed that it only took about 10-15 minutes to setup and just how affordable it is!! I’ve gotten quotes from so many other companies but the monthly payments and deductible were too expensive, I was a little hesitant at first but I said hey I should at least give it a try and so far so good!!! I’m hoping that it’ll never come to the point where I’ll actually need to file a claim but if so I feel confident that the process will be easy and stress free considering how much stress I’m going to actually have due to a burglary or theft. I have faith that we’re going to have a very long relationship. Thanks to all the developers of the Lemonade App, the name of the company is nice too!!!!

I have been telling EVERYONE about Lemonade. I don’t know how, but, getting insurance through your company is actually FUN! I have never had so much FUN doing a chore that typically involves a boring Q & A. The app really made me feel like I was getting insurance through a friend. I smiled with the shout out to my horoscope sign after entering my birthday, I loved the “making lemonade” process when getting the quote, and (because I have a future date for the policy to start) I absolutely adore the countdown. I look at it almost daily and become even more excited for my move (and I really don’t like having to move so this is really helping). The use of unclaimed funds going to charity actually makes my heart melt. By providing freedom to choose what organization you would like to contribute to truly makes me feel like I am giving back in some way, and it is beyond noble and inspiring for you to use that money to help others turn lemons into lemonade. Also, your customer service has been impeccable. Every question I have had has been answered quickly and by a friendly representative of the company. I don’t know much about the insurance world, other than we need to have it, but, you make me want to work for you!!! Where do I sign up?

I tell people about Lemonade all the time, you can’t beat the price and the customer service is truly incredible. I’ve been using their services for about a year and only recently did I actually have to file a claim. I had an unfortunate mishap of having my laptop stolen while out of town (!!!) and had to file it with my renters. Sarah at Lemonade was sooo helpful, so KIND and so understanding, as these situations are often really messy with a LOT of moving parts that can be completely out of your hands. My claim was handled quickly and seamlessly, and everything was as my policy laid out. I also found out this summer while traveling abroad that this policy covers you WHEREVER YOU ARE in the world! After comparing travelers insurance prices, which are incredibly expensive, I thought to just ask Lemonade because someone mentioned my renters might cover it and - it does! It is such a relief knowing that for $5 a month, I’m covered no matter where I am and without any hassle. Crossing my fingers I won’t have to file anymore claims, but even if I have to, I know they’re reliable and kind, unlike some other agencies I’ve encountered. I’m so happy with Lemonade and I really hope everyone joins them to keep their stuff safe!

I was really impressed with Lemonade when I first subscribed. I switched from my previous renters insurance, Jetty, which I HIGHLY recommend, because I loved that Lemonade was in app form, unused funds would be donated which is awesome, and I would be saving. Little bit of money each month. Well then I unfortunately had to make a claim when my backpack with laptop and iPad was stolen out of my car. I made the claim in APRIL! It took months for them to finally deny me. I had to constantly reach out and ask for answers about my claim. The only thing I can think of on my end that prolonged their investigation was when they asked for phone logs from me it took me a few weeks because I was busy with my best friend’s wedding and a few other things. I have them a few weeks later and then never heard anything for weeks. Then I find out they closed my case and my claim was denied. I will make sure to tell everyone to avoid Lemonade at all costs! Spend the extra few bucks and use Jetty insurance, I regret switching so much! Update: Seemingly a couple days after posting this i received an email saying my claim was approved. I changed my 1 star rating to 3 stars as thankfully I received the funds I needed, but the process took nearly 3 months and was extremely difficult and trying.

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Great if it works for you. Horrible if 1 thing goes wrong. I spent 2 hrs trying to get a human contact bc in moving and tried to cancel the policy at the end of the month. Thought that's what I was doing and then they said it was canceled on that day and a refund was being sent to me thus leaving me without coverage the rest of the month. You gotta put in just the right words to get their phone number. Plus no ability to cancel ahead of time. So long being an adult and on top of things, you can only cancel day of. Also they're cheapo nazis if you own firearms. I buy 1 expensive gun that's worth $2k and apparently they view me as a psycho and don't give the option to insure over $1500 for firearms as a political statement they no nothing about. I'm not talking about crazy coverage but, if my house current down if like to be able to get $5k in firearm related coverage. I get the cost savings of limiting it for theft but why should that matter in an fire/flood/tornado and destruction event? Cut the political BS. It's like them saying your crazy for owing over $20k of cars. Dude, 1 car can cost more than $20k. If you going to pick an arbitrary number then pick one a little bit higher...