IKEA Saudi Arabia

4 days have been passed and the order shows that it has been confirmed , why my order is not being procssed

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Dont purchase anything through this app. My money is stick there for almost a month. I made an order a month back and since i dint get any response on the day of delivery i was informed that the order not yet processed, i asked them to cancel. Its almost a month and i dint receive my money back. Ikea KSA customer care will tell its under process and within a week refund will be credited, for 3-4 week im hearing the same. Believe me u will get trapped if u buy online. No one to take care of ur complaints... And the stocks shown in this app is unreliable for collecting from store. This app can be used just to see price and for help in store.

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The prices are in £, which is super helpful in Saudi Arabia (yes, that was sarcasm). You can’t save your address. You can’t submit a customer service request. Further, the 2 customer service requests I *was* able to save early on were deleted and never resolved (this includes *never* getting my points on an SAR 6,800 purchase). This app basically just takes up memory on my phone and makes me angry when I try to use it. This appears to be its chief purpose.

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The app does not allow me to complete my registeration (signing up). When I complete writing my data it shows warning message indicating that there’s something wrong in my data. I triple check my enteries and did registeration process again but nothing works. Also I attempted to sign up from their website but it did not approve.

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It’s been 2 months and my shipment didn’t arrive yet, even the customer service didn’t answered my phone calls after hours of waiting !! This is my first and it will be my last time ordering from this app!! ikea is a huge company what a shame..