Hitch - City-to-City Rideshare

I downloaded Hitch because it was recommended by a friend who is a frequent user. I was a bit skeptical at first, but after taking my first couple of Hitch rides I have to say that the experience was far better than any bus I’ve ever taken, or driving my own car for that matter. I own a vehicle, and I prefer to take hitch now... it’s easier, and I can get work done when commuting. The drivers I’ve had have always been prompt and able to provide an excellent service. I can’t say enough good things about Hitch, I highly recommend the app to everyone!

Hitch is absolutely incredible! I travel frequently between Austin and Houston for business trips, and absolutely love using Hitch. With Hitch, I can book a shared ride for an extremely affordable price, or the entire car for just a little more. Hitch’s incredibly flexible departure times removed the need for me to plan my ride in advance. Just booked 1.5 hours before I needed my ride and got it serviced! Hitch using coffee shops as pick up and drop off locations makes coming to the locations a pleasure. Extremely happy something like Hitch exists!

Hitch exemplifies everything that makes ride-sharing so effective. From the moment I downloaded the app, the entire Hitch team was so accessible to my needs and questions. Their responses were so swift that at times I felt like I was living with the Hitch team! The ride felt like a seamless addition to my trip to Austin. I even expressed my concern with the Co-Founders regarding the amount of belongings I had on my ride, and they were gracious enough to carry some of my bags back to my apartment from the stop! Truly incredible service.

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Well, the premise of the app is wonderful. Regional ridesharing. A market which needs to have more options available to it. However, I, being a person who uses voiceover cannot access the app. Buttons are not labeled correctly so that voiceover users can access them. Or, they’re not labeled at all. I would assume this is an oversight on the developers part. So, hopefully I can come back when there are new updates to this app and report a better star rating. Right now, for those of you who are blind or visually impaired or use voiceover on your iPhone. Unfortunately, no. Waite, I have a feeling they will address this issue.

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THIS APP IS HORRIBLE! I honestly would rather walk to Houston than use an app like this. I’ll arrive at Houston at the same exact time. It tells me to wait 12 hours for my next ride, but in reality idk how long it really takes. This app keeps extending its time. I honestly couldn’t tell anyone how the service itself is seeing how I never was able to get to ride in the first place. If you really need a ride from Austin to Houston just use MegaBus. Hitch isn’t worth the headache. It’s so bad that I wanted to give it 0 stars, but by default I had to give it one. Honestly I don’t know who wrote the reviews. I’m ninety percent sure they’re just people working for the company.