Hitch Bermuda

So I’m writing this as I’m leaving Bermuda. This app started off strong for the first couple days we were in Bermuda but then fell off for some reason. In general it was somewhat reliable. Used it for four rides - had to try multiple times to “call” a ride (like 6-15 times) but got rides. After a couple days it basically stopped working. Either that or no one is available on weekends. NEVER rely on this for a time-critical trip (like the airport). If you’re not in a hurry and you don’t happen to have a taxi phone number with you then it’s ok. If they could iron out the driver issues it would be a great service like Uber. As it is, I can’t really recommend it. I had to call a cab company when the chips were down.

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Just downloaded the app and tried inputting my card information and everytime the app crashes. A couple of friends I'm traveling with are reporting the exact same thing so essentially we can't use the app at all since a card is required to book a ride. Seems like a huge oversight on the app developers end that new costumers can't even successfully sign up on the app.

Hailed a taxi in 5 minutes using this app on a Thursday evening in December. Friendly driver, quick service. The restaurant said it would take 30-45 mins if we called for a taxi. We’ll be using this again!

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After several attempts, I was not able to book a ride from Southampton parish to Aquarium. Even though map showed several available drivers around me, nobody responded and request timed out. I tried calling Hitch, but nobody answered and their mailbox was full. Please do not really on this app if you need to catch a flight or be somewhere on time! This is definitely not Uber!

The app works similarly to Uber, Lyft, and other ride sharing apps. Is it perfect? No. However, it does exactly what it needs to do—and makes your trip A HECK of a lot easier!! Especially because it saved us from having to constantly go to an ATM machine... which would have been annoying. But thankfully, Hitch handled all of our payments (including tip) through the app! So we never had to carry around much cash. (For reference, IF YOU DO NOT use Hitch, you‘ll have to be reliant on somebody else calling a taxi—which leaves you in the dark about how far your driver is... So, let’s say your driver cancels, (WITHOUT the app) you’ll have no idea what’s going on! You’ll just be standing around in the heat, waiting—not knowing you need to call a new one. 🤷🏼‍♀️😪 ALSO, most regular cabs don’t accept credit cards... meaning, you would have to carry a significant amount of cash on you at all times (not safe) and repeatedly make pits stops along your drive to get more cash from an ATM. That’s just an unnecessary hassle, in my opinion, and all those ATM fees add up. Moral of the story: make your life easier and download Hitch! It’s free and totally worth it!!! 💯😍 ~~~ Side note to the developers: My only complaint is that sometimes I won’t get notified that my driver has arrived until *after* I fully close out and refresh the app... This seems like a minor issue, but if you could fix this, I think the app would be perfect. It’s a little annoying to quit out, so the app can update. Thank you for creating such a useful tool to alleviate stress on vacation. I HIGHLY recommend this app!! 🙏🏼🙏🏼