UBA Mobile Banking

After the upgrade at the login attempt it claims the number is not recognized but works at second attempt. While the app runs in background if you want to re-login it gives feed back “Not Logged in”

I am happy as most of the updates i see, i noted during the survey. Its very important to get clientele opinion in modern day banking. I personally took out time to write what i thought you guys could improve. I am looking forward to see more on your app. I see you can now send from UBA to UBA that’s impressing. Please look at the surveys again and try to integrate more features in your banking app. UBA rocks! You are the best bank in Africa.

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Of all the commercial apps that I use, UBA’s the worst. If I could give a rating lower than the one star, you will have it. The only reason I continue to use the app is because this is where my salary comes, otherwise I will have been long gone, and it’s gona happen soon. Just to mention one key issue - your face recognition ID doesn’t work, I have given this feedback several times and many months now, yet it has not been fixed; there are so many other things. Please go and look at GTB Mobile app and see what it can do; don’t be too proud to learn.

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The user interface is very much outdated. Not optimised to take advantage of my screen size. It’s still cropped with black bars. The touch response is weak. It takes a while to process information, it’s not intuitive. Also the optimisation to take advantage of the amount of pixels in the newer iPhones is really low. This app is filled with one too many clicks for no reason. I wonder why it’s not optimised for iOS 13 look and feel. If you weren’t planning on updating this, please do. Because it’s just UGLY

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This is the most disappointing thing about UBA. You guys deserve a refund from whoever developed this app for you. Feels like an undergrad project! I keep hoping that one of your update would actually fix it but of course not. This is by far the worst Nigerian bank app! You guys can’t even get the screen size right for recent iPhones. There should be a petition to take this app down. An absolute disgrace to UBA!