FPL

Moving is very stressful on anyone. So much to remember and take into consideration, but FP&L really made my transition so easy when it came to having my electric changed over. Here I thought I’d have to make a special trip down to their office to make all the arrangements, I was really dreading that on top of all my other piles of things to do list. I called them up and with that one simple call, they took care of everything and changed the power over into my name that same day. Thanks, FP&L for making my life much easier.

While sometimes difficult to find what you want, the FP&L AP is an excellent resource for today’s electric consumer. Track your monthly, daily hourly use. See the effect of your conservation choices. Learn how to conserve and save big money for a little effort. Learn how to go solar and decrease or eliminate your power bill. Learn about smart meters and net meters. While far from perfect, the AP allows you to take snapshots of use and compare your historical use. I wish you had more control over time periods, durations and other report parameters. But, who can complain, its free. Pay your bill online, see your projected use for the current month, and a whole slew of knowledge base for the consumer to use. Unfortunately, I just found this AP a few months ago. I could have been a wiser consumer and saved myself some money too! Just use it. It will become one of your favorite web pages to visit. But be warned, you may start turning off lights in unused rooms and performing other money saving tasks. Just don’t go OCD!

Within 1 hour of reporting a service outage a truck was at my residence repairing the blown fuse. The courteous technician explained what he had to do and gave an estimated repair time. Then he asked me if everyone was okay because it was warm outside and he knew that it may be getting uncomfortable. A technician that cares not only about his job but his customers too. Great job FPL. During the recent hurricane we were without power for 5 days. We appreciate all you did then and what you do now. 5 stars and 2 thumbs up.

Really enjoy the FPL app and hope FPL will keep and possibly expand its features. The puzzling aspect about the app is that I use it daily and, about every third or fourth time I use it the app, it opens but the display is totally blurred and unreadable. It remains blurred with repeated close and opens until I reboot my iPad or iPhone. I do not know if other users of the FPL app have similar experiences with the app. New features: It would be great if FPL could expand the app to include optional notifications sent to users for things such as daily power usage exceeding some user designated thresholds.

This is a very well designed, straight forward and easy to use app. I would give this app 5-star PLUS if it supported landscape orientation on my iPad, like the expanded graph section. Especially like the real-time energy usage during a billing month. No bill surprise at end of billing period. Saves me a lot of phone calling and time. It’d be interesting if a customer could compare one year to the next, sort of set a goal to try reducing energy consumption ... imagine this capability on a day-to-day or month-to-month basis.