FirstBuild

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This app is a total waste. I have never been able to use the scheduler. I’ve set it but it never turns on. I’ll go back to check my schedule & it’s turned off when I know I had it on. Also, what’s the point of having an app if I can only use it to turn on my machine at home? It needs to be WiFi enabled, not Bluetooth. I can’t tell you how many times I’ve been away from home & need to turn it on but can’t because the app won’t connect unless it’s in the vicinity of the ice maker. The schedule needs to be changed also. Like the alarm apps that have a spinning selection of date & time so you can set it specifically to turn on at a certain time or turn off at a specific time. For the price I paid for a ice maker, you’d think the technology for an app would be much more sophisticated. Needs a complete overhaul to be used to its ability. The last thing is I don’t want to be forced into seeing all of the other FirstBuild products when opening the app. I want to connect to my device and operate it. I shouldn’t have to wait each and every time for the machine to connect to the app, it should be set up initially but after that, remain connected.

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This app has gone very buggy for my ice machine. I used to use the schedule and as others have said it at times would stop working. I’ve not had the schedule enabled for a long time. Recently the ice machine would turn on, phone not in my hand and at times not even near me. It would happen at random times while I was at home. Over the weekend I heard the machine on at about 4am and I almost always turn it off at night. I removed the app from the phone after that and it hasn’t turned on since then. The current version is well over 2 years old when will we be getting a patch to fix the schedule.

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I love our ice maker, I hate the app. I enable the schedule to make ice every morning. It works for one day and then disables itself. Its like we have to go in the app everyday to schedule the next day of ice making. Why give us the option for all seven days of the week when the schedule wont stay enabled? Looks like alot of people have this problem and I see an update hasn't happened in a very long time which makes me suspect they don't have any plans to fix their buggy software. Sucky software. Not sure why it would be difficult to fix this very annoying shortfall.

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This app doesn’t have any settings. Once you create something, you can’t ever go back and change it. Even their link to create a password is broken. The actual Opal Ice Maker is not as quiet as they say in their advertisements. Neither is the rate of ice made. The Bluetooth scheduler doesn’t work either. I thought I would wake up to ice and nothing. Very disappointed, but then again it was $500 bucks. I guess you get what you pay for.

My personal experience with the Opal Nugget Ice Maker has been fantastic. The App has worked flawlessly for me. I’ve scheduled several different times for ice making and it always works. My daughter bought it for us and she has three units - one in her house, camper and office. So that’s four units that have passed the test. She’s had hers for over two years.