Fever: local events & tickets

I know the app isn’t generally responsible for all of the events other than as a marketing/ticketing tool, so I have no issues with that service. They definitely have some cool stuff. However, I think the way they sell tickets is very shady. For the event I bought tickets for, 2/3 days were sold out. No biggie - I bought for the third day while a big red sign flashed at me saying “LESS THAN TEN TICKETS LEFT. BUY NOW” Gross marketing tactic to get people to buy without thinking. Then, if you read the notice fully, it says less than ten tickets left “at their best price.” I was also able to buy at least 12 tickets at their “best price” that supposedly only had 10 left. I obviously only bought two, as that’s all I needed, but it’s a really manipulative system. They also opt you in to sharing a ton of data unless you dig into the permissions and opt out (Which you should do), but that’s not really a surprise today.

I’ve had fever for a while and the first time I actually bought tickets to an event, the page said the address will be somewhere in Williamsburg. Then after I bought the tickets the address was in Queens. So since I was confused I wanted clarification. I call them and I’m on hold for 30 mins and then they said no one can help me at this time please call later. Then I tried their messaging service. And waited my turn. Then when it was my turn I messaged them and they didn’t respond and then it said I have been unresponsive please try messaging again. Then after 3 more tries of the same thing, a lady named BARBARA asked me what was the name of the event. I immediately responded so that they wouldn’t tell me I was unresponsive. But she never replied and then the message system said I was unresponsive and to please try a new message. I’m thoroughly annoyed and hope I don’t end up going to the wrong address. Won’t be using fever after this.

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I randomly got charged for a event i didn't even know about, the same day of the event. SKETCHY!! I tried contacting the company live chat, they cant do anything, so they will email u back in several days from a different department(what?) then called, the call was dropped or i was hung up on, them i called again where i had this guy basically ask me a series of questions trying to place the blame on me because why? Tickets are non-refundable, asking me like does anyone share my account, or my credit cards, or what kind of phone i have (saying this purchase from a iphone 10, i have a iphone 8, then he said “oh it says 10.4 so that could be yours, i dont know”) he doesnt even know what hes asking, trying so hard yo place the blame on the lack of security for this app. DONT USE. I finally hung up because “customer support” means letigation to them and i was getting nowhere, and also ironically you cant even delete your account!!! You have to email them to ask to delete it? I havent used this account in over 4/5 months, i wont be using it again. What crap.

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I will never use this app again. I used it for an event in New York on Halloween at the Hotel Rivington (A View to Kill: 007 Penthouse Halloween Party) and Fever had two types of tickets, one for general admission and one for an open bar. When we got to the location on the day of the event, the staff at Hotel Rivington said the company Fever had not even told them they were selling their tickets so they could not accept ours... We had already spent money, some had spent $50 for the open bar and these tickets could not be accepted and were fraudulent. How can a ticket selling company even let something like that happen? On top of that to get in, they said we had to pay $75 which was ridiculous seeing as we had already bought the tickets through Fever. The staff at the Hotel assured us that we would be refunded through the company. Except it took going back and forth with Fever’s company service for WEEKS before getting refunded. The live chat had even “left the chat” once I told her what the issue was. DO NOT TRUST THIS COMPANY WITH YOUR MONEY. THEY ARE A SCAM!!

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I started using this app a few weeks ago trying to find some interesting things in the city to explore with my bf. This Saturday evening I purchased tickets to see a comedy show for that same night. When I went to my email to check the order confirmation, I noticed another email from another purchase made to my account which I never made. I contacted customer support immediately and they refused to refund me or even investigate the charges even though I never authorized the charge. I’m in complete disbelief that they didn’t bother to help resolve my issue. It was a charge of $20 that has been deducted from my account. I have completely deleted the app and now I have to contact my bank and change all my card information which is a huge inconvenience. I would not suggest anyone put their card on file with this app for any purchases.