Eventbrite

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This run promised to be awesome, and it certainly had the potential to be. Unfortunately, someone got lazy and didn’t follow through? I know that putting on an event like this has a lot that goes in to it. But for the course not to have been run thru (or even walked?) the morning of? The first wave got to the first obstacle, and it wasn’t a planned obstacle, but a six foot chain link gate, LOCKED!! So, after running a bit further down the fence looking for another entrance and then running back to the gate, some of us decide to climb over. No problem for some, impossible for others, who waited for someone with a key. Due to poor signage, us in front ran double the distance trying to figure out where to go next. Then, about halfway thru the course, we in the lead, run up to ANOTHER locked chain link gate. For real!!! Very disappointed. I’m sure those ladies in the next waves had lots of fun because those obstacles we were able to access were fun!

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The day one of my favorite bands put tickets on sale I tried to use the Eventbrite link for my local hometown show. It directed me to the wrong show 1 day later, and I made the mistake of not reading every detail and made the purchase with excitement. AS SOON AS I got the confirmation email I realized there was a glitch with the link that I clicked on bc the show was obviously not the show I was looking for, so I immediately tried to contact Eventbrite to explain my mistake. I still wanted 2 tickets, but I wanted them for the show that I originally clicked on. They emailed me back about 3 days later and basically said it wasn’t their problem and there is nothing that they would do to help me, but that I am more than welcome to sell them to someone else. Thanks a lot for that helpful response. I will try to avoid buying tickets from this company for the rest of my life now unless they are the only ones offering them. Terrible customer service, even when the mistake was on both of us. I should’ve read the fine details, but they also shouldn’t have had a broken link. I tried the link several times after that to make sure I wasn’t crazy, and the same thing was replicated over and over. After they emailed me and told me there wasn’t anything they would do, I also emailed them back pleading my case and they didn’t even bother to respond again.

I really like the app, however I think it would be very useful if we could remove events we saw and are not interested on. For example, when scrolling down I see something I am not interested on I would like to swipe left or something and not ever see it again. Also, events that repeat every week are annoying. They are the first ones to show up and they are like surfing lessons or something and each week is the same thing. Even if I choose filters that do not apply to that they still show up. Finally, filters are not always helpful. I could select community and nothing will come up, but after searching on google events do show up and they are on eventbrite!! Maybe have people posting events answer more questions so the filters can be more accurate.

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I have tickets to two Eventbrite events but cannot see the tickets under this app. When I click on tickets they are not there and I am redirected to login to their website where I can see them but there is no way to get them to be on my app. What is the point of this app then if I still have to login to the website to see the tickets I bought? I signed up on the app with the same email and password. Also, thought it was weird that the app didn’t give me the option to sign in. I was only able to create an account or sign in with Facebook. Must be why I can’t see my tickets...the app is not linked to your already created profile through their website. Amateurs made this app as far as I can tell. So It looks like I have to buy through the app in order to see those tickets and vice versa. Makes no sense.

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I enter act with my iPhone using voice over, a screen reader built into every iPhone. When I navigate the main screen of this app, I see categories I can select, but attempting to select them brings up no corresponding events. The window which would list events doesn't even open, and the List box at the top of the app doesn't populate. When I navigate from the top of the screen down, I do not see hashtags I can select, but when I navigate from the bottom of the screen up, I do see hashtags. I tend to find it challenging to discover what events are going on on the weekend, and I was hoping this app would present and easy to use solution to that problem. Until the accessibility challenges are fixed, this will not be a solution I will be able to use in order to become more socially active, and involved in my community.