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I like this app much better than I did before so thought it was worth updating my review. But have an issue with the layout that I hope they fix. I wish I could attach a screen cap here to demonstrate with an obvious visual. I’m on my iPad...and when I go to “pick a room”...the long skinny horizontal pic of the style of room appears, with a line above and below. And with the price and select button. The problem is, as you’re scrolling, it’s not clear AT ALL which pic and room name/style goes with which price, above it or below it. Because what’s in between the 2 horizontal lines/rules is...first a price/purchase button, then the picture below. But...apparently the the price goes with the picture above, not below...so the horizontal rules making you think that that’s setting off a block of info that goes together is very misleading. And the space between the price and pictures and price and picture, etc. as you scroll is the same! So there’s no definitive of which price goes with which pic/room style/size. This is just poor design layout and I hope they change it to make it a lot more obvious. Other than that, I like it for navigating easily compared to other travel apps and sites.
I will be filing a complaint with the better business bureau! This is the 2nd bad experience I have had using the mobile app and no one in customer service cares to do any thing about it. My first bad experience was when I booked a trip through the mobile app, received a completed booking notification and itinerary number through the mobile app but when I arrived to my destination there was no record of my reservation even though the money was drafted out of my account. This time around I booked a trip a week ago and when my friend asked for my flight info I went in to the app to check my flight number and there was nothing there, I checked my account and there were no withdrawals, I rebooked the trip and it was more expensive, I called in to find out what could have happened and I was told by customer service “even though you booked it and received confirmation and an itinerary you should still call to make sure” bravo! Amazing customer service, I am moving my business to price line....if you decide to book a trip through Expedia be sure to call , email, verify with the airline and hotel to be sure you have a reservation because no one with Expedia knows what they are doing, I spoke to 3 different people and none of them could tell me why that happened or compensate for the higher pricing and inconvenience. Bye bye Expedia!
According to our app we were checked in for our flight and when we called Expedia customer service to dispute our issue after being laughed at by the airline, we got hung up on and had to argue with not one but 3 customer service representatives and their supervisors. We ended up having to spend double and missed an entire day of our vacation due to their lack of quality customer service to be treated like a fool when the error was their’s. I will be disputing all charges from this site and I have video of two different supervisors refusing to help in any way shape or form. They refused to take any responsibility whatsoever. It almost ruined our entire vacation because it literally drained us of all of our funds for this trip to Chicago as a gift from my fiancé after experiencing dying with our son and both of us surviving... thanks Expedia for making my anxiety worse and making me feel like an idiot for finally leaving my house. Wish I would’ve googled all the class action lawsuits you’re already undertaking before using your services. Thankfully these videos will help my case to get my money back. Something tells me what was said goes against your terms and conditions. I’ll have my lawyer do all the detail work. I hope your business goes as well as the beginning and end of our trip. Your business is stealing money, and it’s not appreciated.
They told me that the hotel had 15 restaurants when I get here there’s only 7 one watch we couldn’t eat there without paying! All of the rooms had a smell this is the third room that we have been moved to last two days of a trip the other room we were in without Wi-Fi and AC and it’s very hot out here I have to keep walking back-and-forth to the hotel just asking for help which was very hard for anyone to actually help me I couldn’t call the front desk for my room phone and no one would answer the phone. they are finally moving us the last two days of my daughter’s birthday yesterday! it rained and all of the activities with counsel I spent most of our day switching rooms so we didn’t get a chance to do anything for one of the reasons why we came out here which was her birthday! they told me when I book a trip that it was some activities involved in that all exclusive come to find out where there is games volleyball and there’s no activities as far as touring or anything like that that’s involved in all exclusive the list goes on and on I could never get in touch with Expedia due to my phone I have any Wi-Fi and as I went back-and-forth to the helpdesk to try to figure out why I couldn’t make calls from my room come to find out there was not Wi-Fi box in my room then they move me to another room in the plumbing was messed up.
I booked 3 flights through this company and spent 2 hours on the phone to do so. Then when I log on to the app it only shows two of the three flights I paid for . At that point I called customer service to see what is going on and they informed me that my information was sent to a different email address that they don’t have access to . Then I asked if they could go and change it to put my information so I don’t have to worry about my information being out there in the crazy cyber world that we are in today. Were people’s information is being stolen left and right . These people had the audacity to tell me that there is nothing ANYONE in their company can do for me so basically I just have to deal with my information being out there in someone’s email address that only God know who has access to and can do whatever they want with my information and I probably will not find out until it’s to late . this was all caused by a glitch in there system, so my real question is what other types of glitches are in there system that is sending there customer information around . How secure can this big company be if this is the case . How can you care for your customer if you have systems that “will not allow you to do so” I would never book another flight though this so called company !! This is just ridiculous!!
Developed by the Expedia, Inc..
Expedia: Hotels, Flights & Car has 1 238 089 user reviews.
Expedia: Hotels, Flights & Car is ranking in Travel on the 7.
Expedia: Hotels, Flights & Car has an average rating of 4.8.
The latest version of Expedia: Hotels, Flights & Car (20.03) was released on Jan 17, 2020.
You can download Expedia: Hotels, Flights & Car here:.
The Expedia app is your all-in-one travel companion. Save big on hotels, find the perfect flight, discover things to do, and get helpful trip reminders right when you need them. Plus, you’ll earn double Expedia Rewards points every time you book through the app.
Why should you
use it? It’s got everything you love about Expedia, including:
- Over a million flights, hotels, rental cars, packages, attractions, and more
- Exclusive discounts and perks when you join the Expedia Rewards Program
- Huge savings when you bundle flights and hotels — up to $583*
- Car rentals in as little as 30 minutes
- Great deals on tours, shows, theme parks, and other attractions
- Easy reservations for airport shuttles and ground transportation
Plus, great mobile-only features:
- Up to 30% savings with mobile-exclusive hotel deals
- Double Expedia Rewards Points on every booking
- All your travel reservations all in one place
- Helpful alerts for flight delays, gate changes, and more
So whether you’re planning a culinary tour of Las Vegas, taking in a show in Chicago, or enjoying a romantic getaway to Paris, the Expedia app has everything you need to get you there in style. Plus, while you’re there, you’ll get helpful, real-time advice like directions to your hotel, flight status alerts, checkout times, and more.
Download the Expedia app now!
*$583 Savings based on all vacation package bookings with Flight + Hotel on Expedia.com from January through December 2017, as compared to price of the same components booked separately. Savings will vary based on origin/destination, length of trip, stay dates and selected travel supplier(s). Savings not available on all packages. For Free Flight or 100% Off Flight deals, package savings is greater than or equal to the current cost of one component, when both are priced separately.
The Expedia app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies.
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